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person:"Shankar, Ravi"
~person:"Marimon, Frederic"
~person:"Sony, Michael"
~subject:"Standardisierung"
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Standardisierung
Quality management
47
Qualitätsmanagement
47
Dienstleistungsqualität
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Lean Management
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Lean Production
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Shankar, Ravi
Marimon, Frederic
Sony, Michael
Heras-Saizarbitoria, Iñaki
16
Boiral, Olivier
14
Casadesús, Martí
11
Devadasan, S. R.
9
Tarí, Juan José
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Walgenbach, Peter
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Chiarini, Andrea
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Murugesh, R.
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Prajogo, Daniel
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Sampaio, Paulo
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Heras, Iñaki
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Agwara, Hezekiah
5
Antony, Jiju
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Castka, Pavel
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Cândido, Carlos J. F.
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Funck, Dirk
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Karthi, S.
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Mastrogiacomo, Luca
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Murmura, Federica
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International journal of quality & reliability management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Information systems and e-business management : ISeB
1
The TQM journal : the international review of organizational improvement
1
The service industries journal
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ECONIS (ZBW)
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1
Global study into the pros and cons of ISO 18404 : a convergent mixed method study and recommendations for further research
Antony, Jiju
;
McDermott, Olivia
;
Sony, Michael
;
Powell, …
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 517-541
Persistent link: https://www.econbiz.de/10013535702
Saved in:
2
A global study on applicability of ISO 18404:2015 for SMEs : an exploratory qualitative study
Antony, Jiju
;
Swarnakar, Vikas
;
Salentijn, Willem
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1917-1934
Persistent link: https://www.econbiz.de/10014380890
Saved in:
3
Benefits of ISO 20000 IT service management certification
Cots, Santi
;
Casadesús, Martí
;
Marimon, Frederic
- In:
Information systems and e-business management : ISeB
14
(
2016
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011672229
Saved in:
4
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
5
Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards
Marimon, Frederic
;
Casadesús, Martí
;
Heras, Iñaki
- In:
International journal of quality & reliability management
27
(
2010
)
9
,
pp. 1002-1020
Persistent link: https://www.econbiz.de/10008748993
Saved in:
6
The future of standardised quality management in tourism : evidence from the Spanish tourist sector
Casadesús, Martí
;
Marimon, Frederic
;
Alonso, Mar
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2457-2474
Persistent link: https://www.econbiz.de/10008809577
Saved in:
7
ISO 9000 and ISO 14000 standards : a projection model for the decline phase
Marimon, Frederic
;
Heras, Iñaki
;
Casadesús, Martí
- In:
Total quality management & business excellence : an …
20
(
2009
)
1/2
,
pp. 1-21
Persistent link: https://www.econbiz.de/10003858699
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