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person:"Wellner, Marc"
~person:"Bortoluzzo, Adriana Bruscato"
~person:"Cascio, Robert"
~type_genre:"Working Paper"
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Fatores de propensão à compra em canais de atendimento telefônico (Call Center)
Gelape, Giovanni Léo
;
Bortoluzzo, Adriana Bruscato
; …
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2015
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