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source:"econis"
~accessRights:"restricted"
~isPartOf:"Journal of strategic marketing"
~person:"Sreejesh, S."
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Journal of strategic marketing
International journal of hospitality management
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Industrial marketing management : the international journal for industrial and high-tech firms
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ECONIS (ZBW)
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Resolving complaints online : development and validation of customers' perceived webcare scale
Sreejesh, S.
;
Paul, Justin
;
Unnithan, Anandakuttan B.
- In:
Journal of strategic marketing
30
(
2022
)
3
,
pp. 260-280
Persistent link: https://www.econbiz.de/10013284044
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