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source:"econis"
~subject:"Kundenservice"
~subject:"Kundenzufriedenheit"
~subject:"Personalmanagement"
~type_genre:"Systematic review"
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Call Center - Entwicklungsstand und Perspektiven : eine Literaturanalyse
Bittner, Susanne
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contributor
)
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2000
Persistent link: https://www.econbiz.de/10001499952
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