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subject:"Arbeitsverhalten"
~isPartOf:"Human relations : towards the integration of the social sciences"
~subject:"Customer satisfaction"
~subject:"Managers"
~subject:"Service quality"
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Arbeitsverhalten
Customer satisfaction
Managers
Service quality
Emotion
24
Organizational behaviour
11
Verhalten in Organisationen
11
emotions
9
Arbeitspsychologie
6
Führungsstil
6
Leadership style
6
Organizational psychology
6
Work behaviour
6
Arbeitsgruppe
3
Ethnologie
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Markenführung
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Ashforth, Blake E.
1
Bauer, Talya N.
1
Bindl, Uta K.
1
Feldman, Elana
1
Guo, Yijia
1
Gustafsson, Stefanie
1
Heaphy, Emily
1
Humphrey, Ronald H.
1
Jian, Guowei
1
Jiang, Lixin
1
Lilius, Jacoba
1
Minbashian, Amirali
1
Peticca-Harris, Amanda
1
Rafferty, Alannah E.
1
Swart, Juani
1
Wang, Hai-Jiang
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Xu, Xiaohong
1
Zhou, Kong
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Human relations : towards the integration of the social sciences
International journal of hospitality management
89
Journal of business research : JBR
49
Journal of retailing and consumer services
41
Journal of business ethics : JOBE
38
International journal of contemporary hospitality management
30
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
29
Journal of business and psychology
26
Journal of managerial psychology
24
The journal of services marketing
23
Journal of hospitality marketing & management
22
Academy of Management journal : AMJ
21
Journal of travel and tourism marketing
20
Journal of vocational behavior
20
The service industries journal
19
The Cambridge handbook of workplace affect
18
Tourism management : research, policies, practice
18
Leadership & organization development journal
17
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
16
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
15
Journal of service research : JSR
14
Tourism management perspectives : TMP
14
Journal of management
13
Journal of service management
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Psychology & marketing
12
Human relations
11
Journal of service theory and practice : JSTP
11
Personnel psychology : a journal of applied research
11
Service business
11
Cogent business & management
10
European journal of marketing : EJM
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Services marketing quarterly
10
Human performance
9
International journal of human resource management
9
International journal of quality and service sciences
9
Journal of management & organization : JMO
9
Journal of management : JOM
9
Journal of service research
9
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1
Dynamic relationships between leader-member exchange and employee role-making behaviours : the moderating role of employee emotional ambivalence
Wang, Hai-Jiang
;
Jiang, Lixin
;
Xu, Xiaohong
;
Zhou, Kong
; …
- In:
Human relations : towards the integration of the social …
76
(
2023
)
6
,
pp. 926-951
Persistent link: https://www.econbiz.de/10014302005
Saved in:
2
From empathic leader to empathic leadership practice : an extension to relational leadership theory
Jian, Guowei
- In:
Human relations : towards the integration of the social …
75
(
2022
)
5
,
pp. 931-955
Persistent link: https://www.econbiz.de/10013269415
Saved in:
3
Moved to speak up : how prosocial emotions influence the employee voice process
Heaphy, Emily
;
Lilius, Jacoba
;
Feldman, Elana
- In:
Human relations : towards the integration of the social …
75
(
2022
)
6
,
pp. 1113-1139
Persistent link: https://www.econbiz.de/10013269434
Saved in:
4
Institutionalized affect in organizations : not an oxymoron
Ashforth, Blake E.
;
Humphrey, Ronald H.
- In:
Human relations : towards the integration of the social …
75
(
2022
)
8
,
pp. 1483-1517
Persistent link: https://www.econbiz.de/10013269456
Saved in:
5
"It’s not all it's cracked up to be" : narratives of promotions in elite professional careers
Gustafsson, Stefanie
;
Swart, Juani
- In:
Human relations : towards the integration of the social …
73
(
2020
)
9
,
pp. 1199-1225
Persistent link: https://www.econbiz.de/10012260893
Saved in:
6
Managing compassionately? : managerial narratives about grief and compassion
Peticca-Harris, Amanda
- In:
Human relations : towards the integration of the social …
72
(
2019
)
3
,
pp. 588-612
Persistent link: https://www.econbiz.de/10011987498
Saved in:
7
Work-related proactivity through the lens of narrative : investigating emotional journeys in the process of making things happen
Bindl, Uta K.
- In:
Human relations : towards the integration of the social …
72
(
2019
)
4
,
pp. 615-645
Persistent link: https://www.econbiz.de/10011987697
Saved in:
8
Cognitive beliefs and positive emotions about change : relationships with employee change readiness and change-supportive behaviors
Rafferty, Alannah E.
;
Minbashian, Amirali
- In:
Human relations : towards the integration of the social …
72
(
2019
)
10
,
pp. 1623-1650
Persistent link: https://www.econbiz.de/10012123298
Saved in:
9
"Let our emotions tell the story" : an exploration of emotion management in Chinese proactive workgroup socialization
Guo, Yijia
- In:
Human relations : towards the integration of the social …
72
(
2019
)
7
,
pp. 1187-1208
Persistent link: https://www.econbiz.de/10012041880
Saved in:
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