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subject:"Arbeitsverhalten"
~person:"Kim, Seongseop"
~person:"Lee, JungHoon"
~subject:"Labour mobility"
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Arbeitsverhalten
Labour mobility
Tourism employees
12
Tourismusberufe
12
Hotel industry
10
Hotellerie
10
Arbeitszufriedenheit
8
Job satisfaction
8
Dienstleistungsqualität
6
Service quality
6
Work behaviour
6
Arbeitskräfte
5
Workforce
5
Arbeitsleistung
4
Customer satisfaction
4
Employee retention
4
Job performance
4
Kundenzufriedenheit
4
Mitarbeiterbindung
4
Customer service
3
Emotion
3
Intelligence
3
Intelligenz
3
Kundenservice
3
Airline
2
Burnout
2
Coronavirus
2
Fluggesellschaft
2
Leistungsmotivation
2
Organizational commitment
2
Stress
2
Viral marketing
2
Virales Marketing
2
Work motivation
2
Work stress
2
depersonalization
2
Airline and hotel
1
Arbeitsbedingungen
1
Arbeitspsychologie
1
Beschäftigungssicherung
1
Betriebsklima
1
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Article
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English
6
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Kim, Seongseop
Lee, JungHoon
Karatepe, Osman M.
16
Jung, Hyo Sun
7
Yoon, Hye Hyun
7
Kim, Peter Beomcheol
5
Chen, Han
4
Dedeoğlu, Bekir Bora
4
Ayoun, Baker
3
Bonn, Mark Andrew
3
Bufquin, Diego
3
Cho, Seonghee
3
Grobelna, Aleksandra
3
Huan, Tzung-cheng
3
Mohsin, Asad
3
Ok, Chihyung
3
Orlowski, Marissa
3
Aguiar-Quintana, Teresa
2
Ampofo, Emmanuel Twumasi
2
Araujo-Cabrera, Yasmina
2
Azila-Gbettor, Edem Maxwell
2
Boğan, Erhan
2
Boǧan, Erhan
2
Chalkiti, Kalotina
2
Chia, Yew Ming
2
Cho, Meehee
2
DiPietro, Robin B.
2
El-Bayoumi Salem, Islam
2
Eyoun, Khalid
2
Goh, Edmund
2
Gursoy, Dogan
2
Hai, Shenyang
2
Han, Heesup
2
Han, Su-Jin
2
Hancer, Murat
2
Hassannia, Raheleh
2
Khliefat, Aahed
2
Kim, Min-Seong
2
Kim, Taegoo
2
Kim, Wansoo
2
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International journal of hospitality management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
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ECONIS (ZBW)
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1
How the COVID-19 pandemic affected hotel employee stress : employee perceptions of occupational stressors and their consequences
Wong, Antony King Fung
;
Kim, Seongseop
;
Kim, Jungkeun
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435962
Saved in:
2
An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop
;
Kim, Peter Beomcheol
;
Kim, Seontaik
; …
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
Saved in:
3
Relationship between emotional labor and customer orientation among airline service employees : mediating role of depersonalization
Lee, JungHoon
;
Ok, Chihyung
;
Lee, Seung-hoon
;
Lee, Choong-Ki
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
3
,
pp. 324-341
Persistent link: https://www.econbiz.de/10011915406
Saved in:
4
Examination of factors affecting hotel employees' service orientation : an emotional labor perspective
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 437-468
Persistent link: https://www.econbiz.de/10011393179
Saved in:
5
Drivers of work engagement : an examination of core self-evaluations and psychological climate among hotel employees
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
44
(
2015
),
pp. 84-98
Persistent link: https://www.econbiz.de/10010501233
Saved in:
6
Understanding hotel employees' service sabotage : emotional labor perspective based on conservation of resources theory
Lee, JungHoon
;
Ok, Chihyung Michael
- In:
International journal of hospitality management
36
(
2014
),
pp. 176-187
Persistent link: https://www.econbiz.de/10010239296
Saved in:
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