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subject:"Bank"
~isPartOf:"Schriftenreihe innovatives Dienstleistungsmanagement"
~language:"eng"
~subject:"Wirtschaftslage"
~type_genre:"No longer published / No longer aquired"
~type_genre:"Sammlung"
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Bank
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Bank employees
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Customer retention
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Customer satisfaction
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Lange, Konstantin
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Schriftenreihe innovatives Dienstleistungsmanagement
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The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
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2015
Persistent link: https://www.econbiz.de/10010478556
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