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subject:"Beziehungsmarketing"
~isPartOf:"Journal of operations management"
~person:"Akturk, M. Serkan"
~person:"Hellström, Daniel"
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Beziehungsmarketing
Consumer behaviour
2
Konsumentenverhalten
2
Online retailing
2
Online-Handel
2
Relationship marketing
2
Channel integration
1
Consumer returns
1
Customer analysis
1
Distribution channel
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E-commerce
1
Einzelhandel
1
Electronic Commerce
1
Kundenanalyse
1
Lieferkette
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Logistics
1
Logistics provider
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Logistik
1
Logistikdienstleister
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Multichannel strategy
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Multikanalvertrieb
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Omnichannel retailing
1
Retail trade
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Ship-to-store
1
Supply chain
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Vertriebsweg
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e-commerce firms
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logistics tracking
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online customer ratings
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order processing times
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shipment delays
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Akturk, M. Serkan
Hellström, Daniel
Evers, Philip T.
1
Goldsby, Thomas J.
1
Griffis, Stanley E.
1
Heim, Gregory R.
1
Hübner, Alexander
1
Jia, Xingzhi
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Ketzenberg, Michael
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Leeuw, Sander de
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Mallipeddi, Rakesh R.
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Niranjan, Tarikere T.
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Rao, Shashank
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Ren, Xinyi
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Rooderkerk, Robert
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Sinha, Kingshuk K.
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Journal of operations management
Journal of business research : JBR
2
Management science : journal of the Institute for Operations Research and the Management Sciences
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
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Estimating impacts of logistics processes on online customer ratings : consequences of providing technology-enabled order tracking data to customers
Akturk, M. Serkan
;
Mallipeddi, Rakesh R.
;
Jia, Xingzhi
- In:
Journal of operations management
68
(
2022
)
6/7
,
pp. 775-811
Persistent link: https://www.econbiz.de/10013466496
Saved in:
2
Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study
Akturk, M. Serkan
;
Ketzenberg, Michael
;
Heim, Gregory R.
- In:
Journal of operations management
61
(
2018
),
pp. 15-45
Persistent link: https://www.econbiz.de/10011932706
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