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subject:"Beziehungsmarketing"
~isPartOf:"Journal of service management"
~person:"Bang, Nguyen"
~person:"Loureiro, Sandra Maria Correia"
~subject:"Relationship quality"
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Beziehungsmarketing
Relationship quality
Confidence
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Customer loyalty
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Customer satisfaction
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Delight
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Einzelhandel
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Hygiene factors
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Kundenzufriedenheit
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Relationship marketing
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Bang, Nguyen
Loureiro, Sandra Maria Correia
Aksoy, Lerzan
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Ponsignon, Frederic
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Buoye, Alexander
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Edvardsson, Bo
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Keiningham, Timothy
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Tronvoll, Bård
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Journal of service management
Journal of retailing and consumer services
3
International journal of hospitality management
2
The international journal of bank marketing : IJBM
2
Electronic markets : the international journal on networked business
1
Information technology and management
1
International journal of business performance management
1
International journal of wine business research : IJWBR
1
Journal of hospitality marketing & management
1
Journal of service theory and practice : JSTP
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Journal of strategic marketing
1
Journal of targeting, measurement and analysis for marketing
1
Journal of travel and tourism marketing
1
Marketing intelligence & planning
1
Technological forecasting & social change : an international journal
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The journal of services marketing
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World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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Who needs delight? : the greater impact of value, trust and satisfaction in utiliarian, frequent-use retail
Loureiro, Sandra Maria Correia
;
Miranda, Francisco J.
; …
- In:
Journal of service management
25
(
2014
)
1
,
pp. 101-124
Persistent link: https://www.econbiz.de/10010260089
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