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subject:"Beziehungsmarketing"
~person:"Huiskonen, Janne"
~subject:"Informationsmanagement"
~subject:"Knowledge management"
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Beziehungsmarketing
Informationsmanagement
Knowledge management
Business process management
6
Prozessmanagement
6
Dienstleistungsqualität
3
Dienstleistungssektor
3
Relationship marketing
3
Service industry
3
Service quality
3
Customer satisfaction
2
Kundenzufriedenheit
2
customer management
2
healthcare service process
2
service process
2
Absatz
1
Academic education
1
B-to-B-Marketing
1
Bundling strategy
1
Business-to-business marketing
1
Consumer behaviour
1
Customer service
1
Decentralization
1
Dezentralisierung
1
Dienstleistung
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Dienstleistungsmanagement
1
Durchlaufzeit
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Forecasting model
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Generic competences
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Gesundheitsversorgung
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Gesundheitswesen
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Group decision-making
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Gruppenentscheidung
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Health care
1
Health care system
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Industrial engineering and management
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Konsumentenverhalten
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Kundenservice
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Lead time
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Leistungsbündel
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Huiskonen, Janne
Scheer, August-Wilhelm
13
Abramowicz, Witold
7
Helmke, Stefan
7
Uebel, Matthias
6
Wilde, Klaus D.
6
Winter, Robert
6
Österle, Hubert
6
Bohnet-Joschko, Sabine
5
Dangelmaier, Wilhelm
5
Baglieri, Enzo
4
Baumöl, Ulrike
4
Binner, Hartmut F.
4
Hippner, Hajo
4
Hirzel, Matthias
4
Krallmann, Hermann
4
Marjanovic, Olivera
4
Meier, Andreas
4
Orth, Ronald
4
Rohner, Peter
4
Russ, Meir
4
Röpnack, Axel
4
Schwickert, Axel C.
4
Stormer, Henrik
4
Appelfeller, Wieland
3
Ashok, Mona
3
Baacke, Lars
3
Becker, Jörg
3
Brucker-Kley, Elke
3
Buchholz, Wolfgang
3
Gerth, Norbert
3
Gronau, Norbert
3
Heinze, Priscilla
3
Karagiannis, Dimitris
3
Karppinen, Henri
3
Keuper, Frank
3
Lambert, Douglas M.
3
Martinez-Noya, Andrea
3
Mertins, Kai
3
Moormann, Jürgen
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International journal of business innovation and research
1
International journal of services and operations management
1
Rapid modelling for increasing competitiveness : tools and mindset ; [proceedings of the 1st Rapid Modelling Conference, "Increasing Competitiveness - Tools and Mindset", June 29 - July 1, 2009, Neuchâtel, Switzerland]
1
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ECONIS (ZBW)
3
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1
Customer input management in service processes : needs and tools
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of business innovation and research
9
(
2015
)
1
,
pp. 100-114
Persistent link: https://www.econbiz.de/10011506876
Saved in:
2
Customer input failures in service processes
Seppänen, Kaisa
;
Huiskonen, Janne
;
Karppinen, Henri
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 439-452
Persistent link: https://www.econbiz.de/10010410864
Saved in:
3
Reducing service process lead-time through inter-organisational process coordination
Karppinen, Henri
;
Huiskonen, Janne
- In:
Rapid modelling for increasing competitiveness : tools …
,
(pp. 199-207)
.
2009
Persistent link: https://www.econbiz.de/10008747255
Saved in:
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