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subject:"Confidence"
~person:"Akca, Gülsüm"
~person:"Alagiriswamy, Ravikumar"
~subject:"Kontrolle"
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Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
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Antecedents and consequences of trust in public sector websites and social media
Ince, Huseyin
;
Imamoglu, Salih Zeki
;
Türkcan, Hülya
; …
- In:
Emerging Markets Journal : EMAJ
10
(
2020
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10012491722
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