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subject:"Consumer behaviour"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Wei, Wei"
~subject:"Service quality"
~subject:"Social web"
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Consumer behaviour
Service quality
Social web
Konsumentenverhalten
11
Beziehungsmarketing
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Relationship marketing
3
Viral marketing
3
Virales Marketing
3
Airbnb
2
Beschwerdemanagement
2
Complaint management
2
Customer service
2
Kundenservice
2
Word-of-mouth
2
Advertising effects
1
Affect
1
Analysis of variance
1
Arousal
1
Attribution of responsibility
1
Bewertung
1
Brand
1
Brand image
1
Brand management
1
Brand perception
1
Business model
1
Complaints
1
Consumer commitment
1
Coronavirus
1
Covid-19
1
Curiosity
1
Customer emotions
1
Customer experience
1
Data breach
1
Density
1
Emotion
1
Error stability
1
Evaluation
1
Expectation disconfirmation
1
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8
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Article
11
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Article in journal
11
Aufsatz in Zeitschrift
11
Language
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English
11
Author
All
Wei, Wei
Han, Heesup
41
Jang, Soocheong
31
Mattila, Anna S.
30
Line, Nathaniel D.
16
Wu, Luorong
14
Zhang, Lu
14
Hanks, Lydia
13
Hyun, Sunghyup Sean
11
Jeong, EunHa
11
Kim, Woo Gon
11
Lu, Lu
11
Miao, Li
11
Gursoy, Dogan
10
Guéguen, Nicolas
9
Jacob, Céline
9
Law, Chun Hung Roberts
9
Liu, Qing
9
Cho, Meehee
8
Chua, Bee-Lia
8
Heo, Cindy Yoonjoung
8
Kang, Juhee
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Lee, Seoki
8
Qu, Hailin
8
Seo, Soobin
8
Tanford, Sarah
8
Tang, Liang
8
Wang, Yao-Chin
8
Bilgihan, Anil
7
DiPietro, Robin B.
7
Fan, Alei
7
Lee, Seonjeong
7
Prayag, Girish
7
Rahman, Imran
7
So, Kevin Kam Fung
7
Song, Hanqun
7
Wong, IpKin Anthony
7
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Published in...
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International journal of hospitality management
Journal of hospitality marketing & management
International journal of contemporary hospitality management
2
Journal of business research : JBR
2
Tourism management : research, policies, practice
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Psychology & marketing
1
Tourism management perspectives : TMP
1
Tourism review : the official journal of the AIEST
1
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ECONIS (ZBW)
11
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1
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
2
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
3
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
4
Social distancing : the effect of density and power on restaurant consumers
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
McGinley, Sean
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012585675
Saved in:
5
When positive reviews backfire : the effect of review dispersion and expectation disconfirmation on Airbnb guests' experiences
Zhang, Lu
;
Wei, Wei
;
Line, Nathaniel D.
;
Cheng, Yusi
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585693
Saved in:
6
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
7
Customer emotions minute by minute : how guests experience different emotions within the same service environment
Torres, Edwin N.
;
Wei, Wei
;
Hua, Nan
;
Chen, Po-Ju
- In:
International journal of hospitality management
77
(
2019
),
pp. 128-138
Persistent link: https://www.econbiz.de/10011988465
Saved in:
8
Improving consumer commitment through the integration of self-service technologies : a transcendent consumer experience perspective
Wei, Wei
;
Torres, Edwin
;
Hua, Nan
- In:
International journal of hospitality management
59
(
2016
),
pp. 105-115
Persistent link: https://www.econbiz.de/10011609958
Saved in:
9
The hedonic value of hospitality consumption : evidence from spring break experiences
Miao, Li
;
Lehto, Xinran Y.
;
Wei, Wei
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 99-121
Persistent link: https://www.econbiz.de/10010358257
Saved in:
10
Customer engagement behaviors and hotel responses
Wei, Wei
;
Miao, Li
;
Huang, Zhuowei
- In:
International journal of hospitality management
33
(
2013
),
pp. 316-330
Persistent link: https://www.econbiz.de/10009746352
Saved in:
1
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