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subject:"Customer satisfaction"
~person:"Back, Ki-joon"
~person:"Hsu, Hui-hsien"
~type:"article"
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Customer satisfaction
Freizeitwirtschaft
3
Kundenzufriedenheit
3
Leisure industries
3
Dienstleistungsqualität
2
Großbritannien
2
Public services
2
Service quality
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United Kingdom
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Öffentliche Dienstleistung
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Consumer behaviour
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Konsumentenverhalten
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Performance measurement
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Back, Ki-joon
Hsu, Hui-hsien
Milman, Ady
3
Torres, Edwin N.
3
Ahrholdt, Dennis C.
2
Faerber, Lea Susanne
2
Hua, Nan
2
Högström, Claes
2
Liu, Yi-de
2
Pearce, Philip
2
Schnittka, Oliver
2
Tsang, Nelson K. F.
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Wei, Wei
2
Wong, IpKin Anthony
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Wu, Mao-Ying
2
Agyeman, Yaw Boakye
1
Akel, Gökhan
1
Alcorn, Michelle
1
Alexander, Matthew
1
Alturas, Bráulio
1
Andreu, Luisa
1
Asebah, Paul
1
Audhesh, Paswan K.
1
Bahja, Frida
1
Bai, Shizhen
1
Balachandran, Indra
1
Barnes, Stuart J.
1
Başarangil, İlke
1
Ben Amor, Nour El Houda
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Beverland, Michael
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Bi, Xinrui
1
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1
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1
Bridson, Kerrie
1
Bröchner, Jan
1
Byun, Woo-hee
1
Chang, Yi-wei
1
Chen, Po-Ju
1
Chen, Shan-Pei
1
Choi, Danny Woosik
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International journal of leisure and tourism marketing : IJLTM
1
International journal of services and operations management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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Determining improvement priorities of public leisure facilities be revised Importance-Performance Analysis
Hsu, Hui-hsien
;
Lin, Chi-fan
;
Liu, Yi-de
- In:
International journal of services and operations management
8
(
2011
)
4
,
pp. 471-486
Persistent link: https://www.econbiz.de/10009153473
Saved in:
2
Identifying the factor structure of customer satisfaction with public leisure services
Liu, Yi-de
;
Hsu, Hui-hsien
- In:
International journal of leisure and tourism marketing …
1
(
2009/10
)
3
,
pp. 288-303
Persistent link: https://www.econbiz.de/10003925240
Saved in:
3
Country club members' perceptions of value, image congruence, and switching costs : an exploratory study of country club members' loyalty
Back, Ki-joon
;
Lee, Jin-soo
- In:
Journal of hospitality & tourism research : JHTR ; the …
33
(
2009
)
4
,
pp. 528-546
Persistent link: https://www.econbiz.de/10003903187
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