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subject:"Customer satisfaction"
~person:"Bridson, Kerrie"
~person:"Faerber, Lea Susanne"
~person:"Hsu, Hui-hsien"
~type:"article"
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Customer satisfaction
Freizeitwirtschaft
5
Kundenzufriedenheit
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Dienstleistungsqualität
3
Service quality
3
Großbritannien
2
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Bridson, Kerrie
Faerber, Lea Susanne
Hsu, Hui-hsien
Milman, Ady
3
Torres, Edwin N.
3
Ahrholdt, Dennis C.
2
Hua, Nan
2
Högström, Claes
2
Liu, Yi-de
2
Pearce, Philip
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International journal of leisure and tourism marketing : IJLTM
1
International journal of services and operations management
1
Journal of business economics : JBE
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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When are visitors actually satisfied at visitor attractions? : what we know from more than 30 years of research
Faerber, Lea Susanne
;
Hofmann, Julian
;
Ahrholdt, Dennis C.
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-26
Persistent link: https://www.econbiz.de/10012494594
Saved in:
2
Visitor characteristics matter : how the positive impact of visit duration on visitor satisfaction at visitor attractions is moderated
Faerber, Lea Susanne
;
Ahrholdt, Dennis C.
;
Schnittka, Oliver
- In:
Journal of business economics : JBE
91
(
2021
)
3
,
pp. 333-351
Persistent link: https://www.econbiz.de/10012496009
Saved in:
3
Determining improvement priorities of public leisure facilities be revised Importance-Performance Analysis
Hsu, Hui-hsien
;
Lin, Chi-fan
;
Liu, Yi-de
- In:
International journal of services and operations management
8
(
2011
)
4
,
pp. 471-486
Persistent link: https://www.econbiz.de/10009153473
Saved in:
4
Corporate image in the leisure services sector
Minkiewicz, Joanna
;
Evans, Jody
;
Bridson, Kerrie
; …
- In:
The journal of services marketing
25
(
2011
)
3
,
pp. 190-201
Persistent link: https://www.econbiz.de/10009230974
Saved in:
5
Identifying the factor structure of customer satisfaction with public leisure services
Liu, Yi-de
;
Hsu, Hui-hsien
- In:
International journal of leisure and tourism marketing …
1
(
2009/10
)
3
,
pp. 288-303
Persistent link: https://www.econbiz.de/10003925240
Saved in:
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