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subject:"Customer service"
~institution:"Springer Science + Business Media LLC"
~source:"econis"
~subject:"Dienstleistungssektor"
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Customer service
Dienstleistungssektor
Dienstleistungsinnovation
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Dienstleistungsmanagement
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Japan
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Service industry
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Service innovation
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Service management
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Kwan, Stephen K.
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Sawatani, Yuriko
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Spohrer, James C.
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Springer Science + Business Media LLC
Books on Demand GmbH <Norderstedt>
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Center for Economic Research <Tilburg>
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Deutsches Institut für Normung
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Deutschland / Bundesministerium für Bildung und Forschung
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Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
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Dienstleistungskolloquium <10, 2010, Stuttgart-Hohenheim>
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Dienstleistungstagung <6, 2006, Berlin>
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Duncker & Humblot
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Erich-Gutenberg-Arbeitsgemeinschaft Köln
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IESS <1., 2010, Genf>
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IESS <3., 2012, Genf>
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IESS <4, 2013, Porto>
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International Conference on Services Management <North Cyprus)>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
University of Michigan / Business School
1
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
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Universität St. Gallen / Institut für Versicherungswirtschaft
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Service science: research and innovations in the service economy
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ECONIS (ZBW)
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Global perspectives on service science: Japan
Kwan, Stephen K.
(
ed.
);
Spohrer, James C.
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011472811
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