//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Deutschland"
~person:"Abdulhassan, Sadik Hussein"
~person:"Orlowski, Marissa"
~person:"Park, Yumi"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Reisebürokaufleute"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Deutschland
Kundenzufriedenheit
Service quality
Tourism employees
6
Tourismusberufe
6
Dienstleistungsqualität
4
Arbeitszufriedenheit
3
Beziehungsmarketing
3
Customer satisfaction
3
Gastronomie
3
Job satisfaction
3
Relationship marketing
3
Restaurant industry
3
Arbeitsverhalten
2
Hotel industry
2
Hotellerie
2
Leistungsmotivation
2
Work behaviour
2
Work motivation
2
Aggression
1
Arbeitskräfte
1
Arbeitsmobilität
1
Casual dining restaurants
1
Competence
1
Consumer behaviour
1
Customer service
1
Dienstleistungssektor
1
Employee retention
1
Führungskräfte
1
Gastgewerbe
1
Hospitality industry
1
Jordan
1
Jordanien
1
Kompetenz
1
Konsumentenverhalten
1
Kundenservice
1
Labour mobility
1
Managers
1
Middle management
1
Mitarbeiterbindung
1
Mittleres Management
1
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Abdulhassan, Sadik Hussein
Orlowski, Marissa
Park, Yumi
Karatepe, Osman M.
10
Lee, JungHoon
4
Ok, Chihyung
4
Avci, Turgay
2
Babakus, Emin
2
Brady, Michael K.
2
Brewster, Zachary W.
2
Burke, Ronald J.
2
Cobanoglu, Cihan
2
Daskin, Mustafa
2
Gazzoli, Gabriel
2
Grobelna, Aleksandra
2
Han, Heesup
2
Hancer, Murat
2
Hewagama, Gayani
2
Hutchison, Ann
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Jung, Hyo Sun
2
Karadas, Georgiana
2
Kim, Peter Beomcheol
2
Kim, Seongseop
2
Koyuncu, Mustafa
2
Lee, Kyoung-Joo
2
Lin, Meizhen
2
Ling, Qian
2
Mang, Paul
2
Pohl, Gerd
2
Rod, Michel
2
Slevitch, Lisa
2
Yavas, Ugur
2
Ye, Shun
2
Yoon, Hye Hyun
2
Abdien, Mohamed Kamal
1
Abdul-Latif, Samshul-Amry
1
Aghaei, Iman
1
Agyapong, Kingsley
1
more ...
less ...
Published in...
All
International journal of economics and finance
1
International journal of hospitality & tourism administration
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Evaluating the dimensions of service levels in chain hotels : from the perspective of top and middle managements : (an empirical study in Jordan)
Aldebi, Hameed
;
Ali, Nafez Nimer Hassan
;
Abdulhassan, …
- In:
International journal of economics and finance
9
(
2017
)
12
,
pp. 32-43
Persistent link: https://www.econbiz.de/10011782619
Saved in:
3
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
4
Employee empowerment and customer orientation : effects on workers' attitudes in restaurant organizations
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
International journal of hospitality & tourism …
13
(
2012
)
1
,
pp. 1-25
Persistent link: https://www.econbiz.de/10009512705
Saved in:
5
The role and effect of job satisfaction and empowerment on customers' perception of service quality: a study in the restaurant industry
Gazzoli, Gabriel
;
Hancer, Murat
;
Park, Yumi
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
1
,
pp. 56-77
Persistent link: https://www.econbiz.de/10003968132
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->