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subject:"Deutschland"
~person:"Abdulhassan, Sadik Hussein"
~person:"Orlowski, Marissa"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
~subject:"Tourismusberufe"
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Search: subject_exact:"Reisebürokaufleute"
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Deutschland
Kundenzufriedenheit
Service quality
Tourismusberufe
Tourism employees
4
Dienstleistungsqualität
3
Arbeitsverhalten
2
Beziehungsmarketing
2
Customer satisfaction
2
Gastronomie
2
Hotel industry
2
Hotellerie
2
Relationship marketing
2
Restaurant industry
2
Work behaviour
2
Aggression
1
Arbeitsmobilität
1
Arbeitszufriedenheit
1
Casual dining restaurants
1
Competence
1
Consumer behaviour
1
Customer service
1
Dienstleistungssektor
1
Employee retention
1
Führungskräfte
1
Gastgewerbe
1
Hospitality industry
1
Job satisfaction
1
Jordan
1
Jordanien
1
Kompetenz
1
Konsumentenverhalten
1
Kundenservice
1
Labour mobility
1
Leistungsmotivation
1
Managers
1
Middle management
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Mitarbeiterbindung
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Mittleres Management
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Abdulhassan, Sadik Hussein
Orlowski, Marissa
Karatepe, Osman M.
51
Jung, Hyo Sun
12
Yoon, Hye Hyun
12
Kim, Peter Beomcheol
8
Kim, Taegoo
7
Lee, JungHoon
7
Ok, Chihyung
7
Han, Heesup
6
Hancer, Murat
6
Kim, Seongseop
6
Lee, Gyehee
6
Ashenfelter, Orley
5
Babakus, Emin
5
Burke, Ronald J.
5
Chen, Han
5
Cheung, Catherine
5
El-Bayoumi Salem, Islam
5
Goh, Edmund
5
Grobelna, Aleksandra
5
Guéguen, Nicolas
5
Hon, Alice H. Y.
5
Huan, Tzung-cheng
5
Neumark, David
5
Yavas, Ugur
5
Zoghbi-Manrique-de-Lara, Pablo
5
Ayoun, Baker
4
Bank, Roy J.
4
Bufquin, Diego
4
Dedeoğlu, Bekir Bora
4
Gursoy, Dogan
4
Hyun, Sunghyup Sean
4
Jacob, Céline
4
Kim, Woo Gon
4
Koyuncu, Mustafa
4
Law, Chun Hung Roberts
4
Leung, Xi Y.
4
Magnini, Vincent P.
4
Mohsin, Asad
4
Okumus, Fevzi
4
Olugbade, Olusegun A.
4
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International journal of economics and finance
1
International journal of hospitality management
1
Journal of hospitality marketing & management
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
4
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1
The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model
Orlowski, Marissa
;
Bufquin, Diego
;
Nalley, Michael E.
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 261-275
Persistent link: https://www.econbiz.de/10012520151
Saved in:
2
Customer and employee incivility and its causal effects in the hospitality industry
Torres, Edwin N.
;
Van Niekerk, Mathilda
;
Orlowski, Marissa
- In:
Journal of hospitality marketing & management
26
(
2017
)
1
,
pp. 48-66
Persistent link: https://www.econbiz.de/10011669662
Saved in:
3
The influence of restaurant co-workers' perceived warmth and competence on employees' turnover intentions : the mediating role of job attitudes
Bufquin, Diego
;
DiPietro, Robin B.
;
Orlowski, Marissa
; …
- In:
International journal of hospitality management
60
(
2017
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011640207
Saved in:
4
Evaluating the dimensions of service levels in chain hotels : from the perspective of top and middle managements : (an empirical study in Jordan)
Aldebi, Hameed
;
Ali, Nafez Nimer Hassan
;
Abdulhassan, …
- In:
International journal of economics and finance
9
(
2017
)
12
,
pp. 32-43
Persistent link: https://www.econbiz.de/10011782619
Saved in:
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