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subject:"Efficiency"
subject:"Indien"
~isPartOf:"GITAM journal of management : a quarterly publication of GITAM Institute of Management"
~person:"Verma, Tannu"
~subject:"Customer satisfaction"
~subject:"Financial crisis"
~subject:"Financial inclusion"
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
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Identifying the service quality gap in Indian banking industry on the dimension of intellectual capital
Verma, Tannu
;
Goyal, Sumit
- In:
GITAM journal of management : a quarterly publication …
13
(
2015
)
2
,
pp. 74-86
Persistent link: https://www.econbiz.de/10011398312
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