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subject:"Germany"
~person:"Delcourt, Cécile"
~person:"Korpiun, Michael"
~person:"Moussa, Salim"
~subject:"Occupational qualification"
~subject:"Relationship marketing"
~subject:"USA"
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Germany
Occupational qualification
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Beziehungsmarketing
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Friseurhandwerk
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Hairdressing industry
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Delcourt, Cécile
Korpiun, Michael
Moussa, Salim
Madjar, Nora
2
Ortiz-Walters, Rowena
2
Wang, Chung-yu
2
Birgelen, Marcel van
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Journal of consumer behaviour : an international research review
1
Journal of service management
1
Markt und Konsum
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ECONIS (ZBW)
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1
The moderating role of attachment styles in emotional bonding with service providers
Moussa, Salim
;
Touzani, Mourad
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 145-160
Persistent link: https://www.econbiz.de/10011685054
Saved in:
2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
3
Erfolgsfaktoren personendominanter Dienstleistungen : eine quantitative Analyse am Beispiel der Friseurdienstleistung
Korpiun, Michael
-
1998
Persistent link: https://www.econbiz.de/10013421303
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