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subject:"Großbritannien"
~subject:"Dienstleistungsqualität"
~subject:"EU-Staaten"
~subject:"Services"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference proceedings"
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Search: subject_exact:"Service industry"
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Großbritannien
Dienstleistungsqualität
EU-Staaten
Services
Dienstleistungssektor
5,425
Service industry
5,418
Innovation
821
Service quality
819
Industrie
611
Manufacturing industries
609
Dienstleistung
570
Innovationsmanagement
498
Innovation management
497
Business services
457
Unternehmensdienstleistung
457
Beziehungsmarketing
432
Relationship marketing
432
Customer satisfaction
408
Kundenzufriedenheit
408
USA
348
United States
348
Productivity
329
Consumer behaviour
328
Konsumentenverhalten
328
Produktivität
326
Firm performance
310
Unternehmenserfolg
309
Deutschland
305
Germany
304
Dienstleistungshandel
295
Trade in services
295
India
292
Indien
292
Theorie
222
Theory
222
Service innovation
221
Customer service
202
Kundenservice
201
EU countries
195
KMU
192
SME
192
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Undetermined
729
Free
123
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Article
1,472
Book / Working Paper
42
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Aufsatz in Zeitschrift
Conference proceedings
Article in journal
1,498
Graue Literatur
287
Non-commercial literature
287
Aufsatz im Buch
252
Book section
252
Arbeitspapier
186
Working Paper
186
Collection of articles of several authors
105
Sammelwerk
105
Amtsdruckschrift
73
Government document
73
Hochschulschrift
49
Aufsatzsammlung
45
Thesis
43
Konferenzschrift
31
Conference paper
23
Konferenzbeitrag
23
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21
Fallstudie
21
Statistik
18
Bibliografie enthalten
17
Bibliography included
17
Statistics
11
No longer published / No longer aquired
10
Forschungsbericht
8
Mehrbändiges Werk
7
Multi-volume publication
7
Bibliografie
5
Systematic review
5
Übersichtsarbeit
5
Country report
4
Elektronischer Datenträger
4
Länderbericht
4
Nachschlagewerk
4
Reference book
4
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3
Gutachten
3
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2
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English
1,439
German
47
Spanish
11
French
7
Italian
5
Russian
4
Czech
1
Slovenian
1
Swedish
1
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Author
All
Witell, Lars
11
Rubalcaba-Bermejo, Luis
10
Gustafsson, Anders
9
Edvardsson, Bo
8
Kindström, Daniel
8
Kowalkowski, Christian
8
Wyszkowska-Kuna, Joanna
8
Gallouj, Fai͏̈z
7
McColl-Kennedy, Janet R.
7
Williams, Colin C.
7
Huang, Ming-Hui
6
Jaakkola, Elina
6
Brady, Michael K.
5
Cheng, T. C. E.
5
Gebauer, Heiko
5
Kristensson, Per
5
O'Cass, Aron
5
Rahman, Zillur
5
Rayburn, Steven W.
5
Wünderlich, Nancy V.
5
Aas, Tor Helge
4
Bosch, Gerhard
4
Bowen, David E.
4
Broadberry, Stephen N.
4
Calabrese, Armando
4
Chakraborty, Ayon
4
Gallego, Jorge
4
Gong, Taeshik
4
Hydle, Katja Maria
4
Inklaar, Robert
4
Izogo, Ernest Emeka
4
Marshall, John Neil
4
Ostrom, Amy L.
4
Parasuraman, A.
4
Parida, Vinit
4
Rosenbaum, Mark
4
Rust, Roland T.
4
Sirianni, Nancy J.
4
Sousa, Rui
4
Subramony, Mahesh
4
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Europäische Kommission
3
Deutschland / Bundesministerium für Bildung und Forschung
2
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
1
Colloque Sésame <1986, Arc-de-Senans>
1
Confederazione Nazionale dell'Artigianato
1
Conference of the Future of the Service Economy <1982, Philadelphia, Pa.>
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
European Seminar on Subsidies for Consumption and Service Vouchers <1996, Brüssel>
1
Europäische Kommission / Generaldirektion Beschäftigung, Arbeitsbeziehungen und Soziale Angelegenheiten
1
Europäische Kommission / Gruppe für Prospektive Analysen
1
Europäischer Wirtschafts- und Sozialausschuss
1
Fishman-Davidson Center for the Study of the Service Sector
1
Fondation Claude-Nicolas Ledoux
1
Fondazione Rodolfo Debenedetti
1
Internationales Dienstleistungssymposium <1985, Hannover>
1
Niedersachsen / Niedersächsische Landesregierung
1
Seminar on the Present and Future Role of Services in Regional Development <1985, Brüssel>
1
Vserossijskij Zaočnyj Finansovo-Ėkonomičeskij Institut
1
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Published in...
All
The service industries journal
81
Journal of business research : JBR
50
The journal of services marketing
49
Journal of service management
32
Journal of retailing and consumer services
30
Journal of service research : JSR
26
Service business
26
Journal of service research
24
International journal of production economics
23
Services marketing quarterly
23
Industrial marketing management : the international journal for industrial and high-tech firms
21
International journal of hospitality management
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
18
International journal of services and operations management
14
International journal of contemporary hospitality management
13
International journal of services technology and management
13
Regional studies
13
The journal of business & industrial marketing
13
European journal of operational research : EJOR
12
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
International journal of quality & reliability management
12
International journal of quality and service sciences
12
Structural change and economic dynamics : SC+ED
12
European review of service economics and management
10
Journal of service theory and practice : JSTP
10
International journal of services and operations management : IJSOM
9
Journal of the Academy of Marketing Science
9
Managing service quality : MSQ ; an international journal
9
Comparative economic research : Central and Eastern Europe
8
International journal of production research
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Benchmarking : an international journal ; BIJ
7
Research policy : policy, management and economic studies of science, technology and innovation
7
The TQM journal : the international review of organizational improvement
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Psychology & marketing
6
Total quality management & business excellence
6
Amfiteatru economic : an economic and business research periodical
5
Applied economics letters
5
European journal of marketing
5
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Source
All
ECONIS (ZBW)
1,514
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1
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
2
Reconfiguration of inpatient services to reduce bed pressure in hospitals
Izady, Navid
;
Arabzadeh, Bahar
;
Sands, Nicholas
;
Adams, …
- In:
European journal of operational research : EJOR
316
(
2024
)
2
,
pp. 680-693
Persistent link: https://www.econbiz.de/10014575574
Saved in:
3
Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn
;
Pavlopoulou, Ismini
;
McCabe, Louise
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014555901
Saved in:
4
Shaping circular service ecosystems
Fehrer, Julia
;
Kemper, Joya A.
;
Baker, Jonathan J.
- In:
Journal of service research
27
(
2024
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10014580392
Saved in:
5
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
6
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations
Burgers, Henri
;
Arundel, Anthony
;
Casali, G. L.
- In:
Public management review
26
(
2024
)
3
,
pp. 746-769
Persistent link: https://www.econbiz.de/10014549166
Saved in:
7
Development of decision-making technology for the provision of services in project implementation
Mulesa, Oksana
;
Yakob, Evgen
;
Valko, Petro
; …
- In:
Technology audit and production reserves
2
(
2024
)
2/76
,
pp. 13-17
Persistent link: https://www.econbiz.de/10014548246
Saved in:
8
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
9
Service offshoring and its impacts on wages : an occupation-oriented analysis of Germany
Frenkel, Michael
;
Ngo, Ngoc Tuyet
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1615-1641
Persistent link: https://www.econbiz.de/10014540694
Saved in:
10
Adversarial service networks : a study of service firms' response to manufacturer-led servitization in aviation
Wirths, Oliver
;
Tóth, Zsófia
;
Diaz Ruiz, Carlos A.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 162-177
Persistent link: https://www.econbiz.de/10014555742
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