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subject:"Health care"
~source:"econis"
~subject:"United States"
~type_genre:"Fallstudie"
~type_genre:"Sammelwerk"
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Search: subject_exact:"Dienstleistungsqualität"
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Health care
United States
Dienstleistungsqualität
374
Service quality
374
Deutschland
84
Germany
84
Qualitätsmanagement
72
Quality management
64
Beziehungsmarketing
49
Relationship marketing
49
Customer satisfaction
39
Kundenzufriedenheit
39
USA
38
Theorie
29
Theory
29
Welt
28
World
28
Dienstleistungssektor
27
Gesundheitswesen
26
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26
Dienstleistung
24
Krankenhaus
24
Hospital
23
Dienstleistungsmarketing
20
Services marketing
20
Gesundheitsversorgung
19
Hochschule
19
Health care system
18
Higher education institution
18
Customer service
17
Evaluation
17
Kundenservice
17
Bewertung
16
Consumer behaviour
14
Großbritannien
14
Konsumentenverhalten
14
United Kingdom
14
Competition
13
Dienstleistungsmanagement
13
Kongress
13
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3
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37
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18
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Fallstudie
Sammelwerk
Article in journal
1,824
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1,824
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416
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416
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362
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96
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18
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9
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9
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2
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Reprint
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Statistics
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Statistik
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1
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English
48
German
8
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Crew, Michael A.
2
Dormont, Brigitte
2
Knabner, Klaus
2
Milcent, Carine
2
Smith-Ditizio, Amber A.
2
Wille, Eberhard
2
Aebi, Max
1
Ahearne, Michael
1
Ahenkan, Albert
1
Akee, Randall
1
Andersen, Hanfried H.
1
Anderson, Verl
1
Augurzky, Boris
1
Barbieri, Carla
1
Baumöl, Ulrike
1
Blom-Hansen, Jens
1
Bovaird, Tony
1
Byza, Olivia Alexandra Uta
1
Cahan, Steven F.
1
Caldwell, Cam
1
Card, David E.
1
Chaney, Paul K.
1
Chang, C. M.
1
Ciasullo, Maria Vincenza
1
Clark, Stephanie
1
Cooper, Malcolm
1
Cutler, David M.
1
Davies, Huw T. O.
1
DeMicco, Frederick J.
1
Dick, Rolf van
1
Driessle, Iris
1
Ealy, Lenore T.
1
Enany, Nellie El
1
Enlow, Robert C.
1
Fless, Kristin
1
Fließ, Sabine
1
Frascaroli, Daniela
1
Goldfarb, Marsha
1
Goldhaber, Daniel D.
1
Gozzoli, Caterina
1
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Bad Orber Gespräche <10., 2005, Berlin>
2
National Bureau of Economic Research
2
CESifo GmbH
1
Cato Institute
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Internationales Symposium Evaluation of Integrated Delivery Systems - Performance Measurement <2000, Berlin>
1
Nomos Verlagsgesellschaft
1
Urban Institute <Washington, DC>
1
W. Kohlhammer GmbH
1
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A National Bureau of Economic Research conference report
2
Allokation im marktwirtschaftlichen System
2
Beiträge zum Gesundheitsmanagement
2
International public management journal
2
Quality management journal : QMJ
2
The TQM journal : the international review of organizational improvement
2
Advances in hospitality, tourism, and the services industry (AHTSI) book series
1
Advances in regulatory economics
1
Auditing : a journal of practice & theory
1
Business series
1
Business strategies : types, benefits and effects on firm performance
1
CESifo seminar series
1
Cases on human performance improvement technologies
1
Collection du CEPREMAP
1
Collection du Cepremap
1
Competitive advantage : strategies, management and performance
1
Eastern economic journal
1
Gesundheitsmarkt in der Praxis
1
Global business and organizational excellence : a review of research & best practices
1
Health care financing review
1
Health care in transition
1
IZA prize in labor economics series
1
Information systems research : ISR
1
International journal of business process integration and management : IJBPIM
1
International journal of innovation and technology management
1
International journal of internet and enterprise management : IJIEM
1
International journal of services, economics and management
1
International journal of the economics of business
1
Journal of hospitality and tourism insights
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Organization : the critical journal of organization, theory and society
1
Public management review
1
Qualitative research in organizations and management : an international journal
1
Supply chain management : applications for manufacturing and service industries
1
Tourism planning & development
1
World class applications of Six Sigma : [real world examples of success]
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ECONIS (ZBW)
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1
Leader-follower compatibility : how (dis-)similarities in values, social cynicism and leadership qualities relate to employee outcomes
Byza, Olivia Alexandra Uta
-
2018
Persistent link: https://www.econbiz.de/10011933001
Saved in:
2
Competition between hospitals : does it affect quality of care?
Dormont, Brigitte
(
ed.
);
Milcent, Carine
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10012169812
Saved in:
3
Assessing the impact of co-production on pathways to outcomes in public services : the case of policing and criminal justice
Loeffler, Elke
;
Bovaird, Tony
- In:
International public management journal
23
(
2020
)
2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10012270723
Saved in:
4
Success and failure of servitization
Lexutt, Eva
-
2019
Persistent link: https://www.econbiz.de/10012139907
Saved in:
5
Special Issue: medical tourism : strategies for quality patient/guest experiences
Kucukusta, Deniz
(
ed.
);
Hudson, Simon
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10012130733
Saved in:
6
Competition between hospitals : does it affect quality of care?
Dormont, Brigitte
(
ed.
);
Milcent, Carine
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10012021902
Saved in:
7
Krankenhauslandschaft in Deutschland : Zukunftsperspektiven, Entwicklungstendenzen, Handlungsstrategien
Janssen, Dirk
(
ed.
);
Augurzky, Boris
(
ed.
)
-
2018
-
1. Auflage
Persistent link: https://www.econbiz.de/10011853740
Saved in:
8
Versorgungsforschung und Qualitätsmessung mit GKV-Routinedaten : die Belastbarkeit von Abrechnungsdaten der gesetzlichen Krankenversicherung für die wissenschaftliche Nutzung
Horenkamp-Sonntag, Dirk
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011609972
Saved in:
9
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
10
Managing service innovation and quality : a service ecosystem perspective
Ciasullo, Maria Vincenza
(
ed.
)
-
2017
Persistent link: https://www.econbiz.de/10011804555
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