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subject:"Interne Dienstleistung"
~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~subject:"Service industry"
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Interne Dienstleistung
Service industry
IT service provider
6
IT-Dienstleister
6
Dienstleistungsqualität
2
Information management
2
Informationsmanagement
2
Service quality
2
USA
2
United States
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Balanced Scorecard
1
Balanced scorecard
1
Balanced scorecard (BSC)
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Betriebliches Informationssystem
1
Bewertung
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Business intelligence system
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Business model
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Business process management
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Causal relationships
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Cloud Computing
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Cloud computing
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Consultancy services
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Consumer behaviour
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Coordination
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Customer satisfaction
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Empirical method
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Empirische Methode
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Erfolgsfaktor
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Geschäftsmodell
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IS success models
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Information system
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Informationssystem
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Internal services
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Kettinger, William J.
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Park, Sung-hee Sunny
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Corporate Shared Services : Bereitstellung von Dienstleistungen im Konzern
6
HMD : Praxis der Wirtschaftsinformatik
3
Innovatives IT-Management : Management von IT und IT-gestütztes Management
3
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
2
Information systems management
2
Information systems research : ISR
2
Management international review : mir ; journal of international business
2
Research papers in information systems management
2
The Oxford handbook of inter-organizational relations
2
The Oxford handbook of pricing management
2
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
2
ZEW-Dokumentation
2
transformIT : optimale Geschäftsprozesse durch eine transformierende IT
2
Advances in services innovations
1
Bulletin of economic research
1
China's emerging outsourcing capabilities : the services challenge
1
Controlling & management review : Zeitschrift für Controlling & Management
1
Das Wirtschaftsstudium : wisu ; Zeitschrift für Ausbildung, Prüfung, Berufseinstieg und Fortbildung
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Economic geography
1
Economies : open access journal
1
Establishing competitive advantages in the service sector in EU member states
1
European journal of operational research : EJOR
1
Forschung aus der Hans-Böckler-Stiftung
1
Gabler Edition Wissenschaft
1
International journal of business excellence : IJBEX
1
International journal of business information systems : IJBIS
1
International journal of electronic commerce : IJEC
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of physical distribution & logistics management : IJPD & LM
1
International journal of quality & reliability management
1
Journal of economic integration
1
Journal of industrial engineering and management : JIEM
1
Journal of information & knowledge management : JIKM
1
Journal of international business and economics : JIBE
1
Journal of management analytics
1
Journal of service research : JSR
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Journal of strategic marketing
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Understanding the consequences of information systems service quality on IS service reuse
Kettinger, William J.
;
Park, Sung-hee Sunny
;
Smith, …
- In:
Information & management : the internat. journal of …
46
(
2009
)
6
,
pp. 335-341
Persistent link: https://www.econbiz.de/10003876657
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