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subject:"Italy"
type_genre:"Bibliography included"
~person:"Gebauer, Heiko"
~subject:"Deutschland"
~type_genre:"Article in journal"
~type_genre:"Government document"
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Gebauer, Heiko
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11
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6
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6
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5
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5
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Journal of business-to-business marketing
1
Journal of service management
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Service business development in small and medium capital goods manufacturing companies
Gebauer, Heiko
;
Paiola, Marco
;
Edvardsson, Bo
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
2
,
pp. 123-139
Persistent link: https://www.econbiz.de/10003964459
Saved in:
2
Exploitation or exploration in service business development? : insights from a dynamic capabilities perspective
Fischer, Thomas
;
Gebauer, Heiko
;
Gregory, Mike
;
Ren, …
- In:
Journal of service management
21
(
2010
)
5
,
pp. 591-624
Persistent link: https://www.econbiz.de/10008749728
Saved in:
3
An investigation of antecedents for the development of customer support services in manufacturing companies
Gebauer, Heiko
- In:
Journal of business-to-business marketing
14
(
2007
)
3
,
pp. 59-93
Persistent link: https://www.econbiz.de/10003522348
Saved in:
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