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subject:"Konsumentenverhalten"
~isPartOf:"Cogent business & management"
~isPartOf:"Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation"
~person:"Allen, Alexis M."
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Konsumentenverhalten
Arbeitsverhalten
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Beschwerdemanagement
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Complaint handling
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Consumer behaviour
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Consumer-to-consumer interactional justice
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Online-Marketing
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Allen, Alexis M.
Hoffman, Donna L.
4
Novak, Thomas P.
4
Eigenraam, Anniek W.
3
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3
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3
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Cogent business & management
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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The effects of online incivility and consumer-to-consumer interactional justice on complainants, observers, and service providers during social media service recovery
Bacile, Todd J.
;
Wolter, Jeremy S.
;
Allen, Alexis M.
; …
- In:
Journal of interactive marketing : a quarterly …
44
(
2018
),
pp. 60-81
Persistent link: https://www.econbiz.de/10011949553
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