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subject:"Kundenzufriedenheit"
~accessRights:"restricted"
~subject:"Arbeitszufriedenheit"
~subject:"Einzelhandel"
~subject:"Theorie"
~type_genre:"Article in journal"
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Search: subject_exact:"Sales technique"
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Kundenzufriedenheit
Arbeitszufriedenheit
Einzelhandel
Theorie
Sales behaviour
28
Verkaufsverhalten
28
Salespeople
12
Verkaufspersonal
12
USA
9
United States
9
Selling
5
Verkauf
5
Consumer behaviour
4
Konsumentenverhalten
4
Emotion
3
Arbeitsverhalten
2
B-to-B-Marketing
2
Business-to-business marketing
2
Communication
2
Corporate culture
2
Customer satisfaction
2
Firm performance
2
Housing market
2
Immobilienpreis
2
Job satisfaction
2
Kommunikation
2
Personal selling
2
Preismanagement
2
Pricing strategy
2
Real estate price
2
Retail trade
2
Theory
2
Unternehmenserfolg
2
Unternehmenskultur
2
Wohnungsmarkt
2
Work behaviour
2
2002-2013
1
2004-2013
1
2011
1
Abonnement
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Article in journal
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7
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4
Graue Literatur
4
Non-commercial literature
4
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English
7
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Arndt, Aaron D.
1
Beatty, Sharon E.
1
Cho, Yoon-Na
1
Friend, Scott B.
1
Gillison, Stephanie T.
1
Gopal, Das
1
Hamwi, G. Alexander
1
Karande, Kiran
1
Loertscher, Simon
1
Madarász, Kristóf
1
Muir, Ellen V.
1
Northington, William Magnus
1
Park, Jungkun
1
Ramarajan, Lakshmi
1
Rothbard, Nancy P.
1
Rutherford, Brian N.
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Tao, Kungpo
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Wilk, Steffanie L.
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Journal of marketing theory and practice
3
Academy of Management journal : AMJ
1
American economic review
1
Journal of political economy
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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1
Monopoly pricing, optimal randomization, and resale
Loertscher, Simon
;
Muir, Ellen V.
- In:
Journal of political economy
130
(
2022
)
3
,
pp. 566-635
Persistent link: https://www.econbiz.de/10012876177
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2
Bargaining under the illusion of transparency
Madarász, Kristóf
- In:
American economic review
111
(
2021
)
11
,
pp. 3500-3539
Persistent link: https://www.econbiz.de/10012656020
Saved in:
3
Discordant vs. harmonious selves : the effects of identity conflict and enhancement on sales performance in employee-customer interactions
Ramarajan, Lakshmi
;
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
60
(
2017
)
6
,
pp. 2208-2238
Persistent link: https://www.econbiz.de/10011793712
Saved in:
4
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
5
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
6
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
7
Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
Saved in:
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