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subject:"Kundenzufriedenheit"
~person:"Chang, Feng-hsiang"
~subject:"Dienstleistungsqualität"
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Kundenzufriedenheit
Dienstleistungsqualität
Gesundheitstourismus
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Health tourism
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Tourism
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Tourism industry
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Tourismus
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Tourismuswirtschaft
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Wellness tourism
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Australia
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Consumer behaviour
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Customer satisfaction
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Customer service
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Elderly people
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Hotel industry
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Segmentation
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Beziehungsmarketing
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Consumers
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Chang, Feng-hsiang
Debata, Bikash Ranjan
4
Ghazali Musa
4
Guiry, Michael
4
Mahapatra, Siba Sankar
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Patnaik, Bhaswati
4
Han, Heesup
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Hyun, Sunghyup Sean
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Sedigheh Moghavvemi
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Alves, Gisela Maria
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Anish, M. N.
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Beise-Zee, Rian
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Brochado, Ana
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Chen, Kaung-hwa
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Cooper, Malcolm
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DeMicco, Frederick J.
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Dhanish, P. B.
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Frederick, James R.
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Hieda, Mayumi
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Iranmanesh, Mohammad
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Kucukusta, Deniz
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Lončarić, Damir
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Lončarić, Dina
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Markovic, Suzana
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Mikulić, Josip
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Rodrigues, Helena
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Sridharan, R.
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Ariffin, Ahmad Azmi Mohd.
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Azhari, Ni Putu Desinthya Ayu
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International journal of contemporary hospitality management
1
International journal of hospitality management
1
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ECONIS (ZBW)
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Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa
;
Liu, Hsiou-hsiang
;
Chang, Feng-hsiang
- In:
International journal of hospitality management
35
(
2013
),
pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
Saved in:
2
Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa
;
Chang, Feng-hsiang
;
Wu, Chihkang
- In:
International journal of contemporary hospitality management
25
(
2013
)
7
,
pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
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