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subject:"Kundenzufriedenheit"
~person:"Rutherford, Brian N."
~subject:"Arbeitszufriedenheit"
~subject:"Einzelhandel"
~subject:"Theorie"
~type_genre:"Article in journal"
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Kundenzufriedenheit
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Rutherford, Brian N.
Hamwi, G. Alexander
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Journal of marketing theory and practice
1
The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
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The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
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2
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander
;
Rutherford, Brian N.
;
Barksdale, …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
3
,
pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
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