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subject:"Kundenzufriedenheit"
~subject:"Arbeitszufriedenheit"
~subject:"Einzelhandel"
~subject:"Theorie"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Thesis"
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Search: subject_exact:"Sales technique"
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Kundenzufriedenheit
Arbeitszufriedenheit
Einzelhandel
Theorie
Sales behaviour
104
Verkaufsverhalten
104
Salespeople
35
Verkaufspersonal
35
Consumer behaviour
18
Konsumentenverhalten
18
USA
17
United States
17
Selling
13
Verkauf
13
Deutschland
11
Germany
11
Beziehungsmarketing
10
Customer satisfaction
10
Relationship marketing
10
Kommunikation
6
B-to-B-Marketing
5
Business-to-business marketing
5
Communication
5
Customer service
5
Dienstleistungsqualität
5
Erfolgsfaktor
5
Kundenservice
5
Retail trade
5
Service quality
5
Success factor
5
Theory
5
Brand
4
China
4
Corporate culture
4
Emotion
4
Experiment
4
Kaufentscheidung
4
Ladengeschäft
4
Markenartikel
4
New product development
4
Preismanagement
4
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Undetermined
7
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1
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Article
18
Book / Working Paper
3
Type of publication (narrower categories)
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Article in journal
Aufsatz im Buch
Thesis
Aufsatz in Zeitschrift
17
Arbeitspapier
9
Graue Literatur
9
Non-commercial literature
9
Working Paper
9
Hochschulschrift
4
Book section
1
Collection of articles of several authors
1
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1
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Ratgeber
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English
17
German
4
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Hamwi, G. Alexander
2
Rutherford, Brian N.
2
Alhouti, Sarah
1
Anthony, Christina I.
1
Arndt, Aaron D.
1
Barksdale, Hiram C.
1
Beatty, Sharon E.
1
Butler, Timothy D.
1
Cho, Yoon-Na
1
Cowley, Elizabeth
1
Dahl, Darren W.
1
Davis, Lenita
1
Einav, Liran
1
Evanschitzky, Heiner
1
Feith, Alexandra Maria
1
Friend, Scott B.
1
Geile, Andrea
1
Gillison, Stephanie T.
1
Goh, Jin X.
1
Gopal, Das
1
Hall, Judith A.
1
Hoffmann, Florian
1
Huber, Frank
1
Hwang, Jinsoo
1
Hyun, Sunghyup Sean
1
Inderst, Roman
1
Johnson, Catherine M.
1
Johnson, Julie T.
1
Karande, Kiran
1
Kehagias, John
1
Kim, Samuel Seongseop
1
Kuchler, Theresa
1
Levin, Jonathan
1
Loertscher, Simon
1
Madarász, Kristóf
1
Muir, Ellen V.
1
Northington, William Magnus
1
Park, Jungkun
1
Prykop, Catja
1
Ramarajan, Lakshmi
1
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Journal of marketing theory and practice
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Academy of Management journal : AMJ
1
American economic journal : a journal of the American Economic Association
1
American economic review
1
European journal of marketing : EJM
1
Forum Marketing
1
Gabler Edition Wissenschaft
1
Gabler Research / Forum Marketing
1
International journal of hospitality management
1
Journal of customer behaviour
1
Journal of economic theory
1
Journal of political economy
1
Journal of retailing and consumer services
1
Psychology & marketing
1
Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Univ. Mannheim
1
Schriftenreihe des Instituts für Marktorientierte Unternehmensführung (IMU), Universität Mannheim
1
Stakeholder im Fokus : Management-Ansätze für Messeveranstalter
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
21
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1
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10
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21
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1
Monopoly pricing, optimal randomization, and resale
Loertscher, Simon
;
Muir, Ellen V.
- In:
Journal of political economy
130
(
2022
)
3
,
pp. 566-635
Persistent link: https://www.econbiz.de/10012876177
Saved in:
2
Bargaining under the illusion of transparency
Madarász, Kristóf
- In:
American economic review
111
(
2021
)
11
,
pp. 3500-3539
Persistent link: https://www.econbiz.de/10012656020
Saved in:
3
Zur Fachkommunikation interdisziplinärer Teams in der Produktentwicklung
Feith, Alexandra Maria
-
2014
Persistent link: https://www.econbiz.de/10010409923
Saved in:
4
Blueprinting für Messegesellschaften : zum systematischen Strukturieren und optimieren des Dienstleistungsprozesses "Messe" - mit Konzentration auf den Kundentyp "Aussteller"
Riedel, Klaus
- In:
Stakeholder im Fokus : Management-Ansätze für …
,
(pp. 219-256)
.
2017
Persistent link: https://www.econbiz.de/10011614375
Saved in:
5
Discordant vs. harmonious selves : the effects of identity conflict and enhancement on sales performance in employee-customer interactions
Ramarajan, Lakshmi
;
Rothbard, Nancy P.
;
Wilk, Steffanie L.
- In:
Academy of Management journal : AMJ
60
(
2017
)
6
,
pp. 2208-2238
Persistent link: https://www.econbiz.de/10011793712
Saved in:
6
The role of emotions on frontline employee turnover intentions
Cho, Yoon-Na
;
Rutherford, Brian N.
;
Friend, Scott B.
; …
- In:
Journal of marketing theory and practice
25
(
2017
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10011654472
Saved in:
7
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
8
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo
;
Karande, Kiran
;
Arndt, Aaron D.
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Saved in:
9
Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
Saved in:
10
Assessing sale strategies in online markets using matched listings
Einav, Liran
;
Kuchler, Theresa
;
Levin, Jonathan
; …
- In:
American economic journal : a journal of the American …
7
(
2015
)
2
,
pp. 215-247
Persistent link: https://www.econbiz.de/10011282796
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