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subject:"Niederlande"
type_genre:"Case study"
~person:"Lacity, Mary Cecelia"
~subject:"Financial services"
~subject:"Interne Dienstleistung"
~subject:"Organizational change"
~subject:"United Kingdom"
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Lacity, Mary Cecelia
Hussels, Stephanie
7
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6
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5
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5
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The practice of outsourcing : from information systems to BPO and offshoring
3
Business process transformation
1
MIS quarterly executive
1
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ECONIS (ZBW)
5
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1
Robotic process automation at Telefónica O2
Lacity, Mary Cecelia
;
Willcocks, Leslie
- In:
MIS quarterly executive
15
(
2016
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10011438061
Saved in:
2
IT outsourcing in public sector contexts : researching risk and strategy
Willcocks, Leslie
;
Lacity, Mary Cecelia
;
Kern, Thomas
- In:
The practice of outsourcing : from information systems …
,
(pp. 123-158)
.
2009
Persistent link: https://www.econbiz.de/10003860061
Saved in:
3
Business process outsourcing : the promise of the enterprise partnership model
Feeny, David H.
;
Willcocks, Leslie
;
Lacity, Mary Cecelia
- In:
The practice of outsourcing : from information systems …
,
(pp. 339-388)
.
2009
Persistent link: https://www.econbiz.de/10003860085
Saved in:
4
Creating global shared services : sourcing lessons from Reuters
Lacity, Mary Cecelia
;
Fox, Jim
- In:
The practice of outsourcing : from information systems …
,
(pp. 467-487)
.
2009
Persistent link: https://www.econbiz.de/10003860095
Saved in:
5
Transforming human resource processes through outsourcing : enterprise partnership at BAE Systems
Willcocks, Leslie
;
Lacity, Mary Cecelia
;
Feeny, David
- In:
Business process transformation
,
(pp. 275-299)
.
2008
Persistent link: https://www.econbiz.de/10010474627
Saved in:
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