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subject:"Qualitätsmanagement"
~accessRights:"restricted"
~person:"Beck, Nikolaus"
~person:"Dick, Gavin"
~subject:"Product quality"
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Qualitätsmanagement
Product quality
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Beck, Nikolaus
Dick, Gavin
Heras-Saizarbitoria, Iñaki
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Schmalenbach business review : sbr
1
Service business
1
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ECONIS (ZBW)
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Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
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2
ISO 9000 and formalization : how organizational contingencies affect organizational responses to institutional forces
Beck, Nikolaus
;
Walgenbach, Peter
- In:
Schmalenbach business review : sbr
55
(
2003
)
4
,
pp. 293-320
Persistent link: https://www.econbiz.de/10001798504
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