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subject:"Qualitätsmanagement"
~isPartOf:"Corporate social responsibility and environmental management"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Cots, Santi"
~subject:"Financial audit"
~subject:"Germany"
~subject:"USA"
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Qualitätsmanagement
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Dienstleistungsmanagement
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Dienstleistungssektor
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ISO 20000
1
ISO 27001
1
ISO 9000
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IT service management
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Cots, Santi
Casadesús, Martí
5
Alič, Milena
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Franceschini, Fiorenzo
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Heras, Iñaki
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Corporate social responsibility and environmental management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Exploring the service management standard ISO 20000
Cots, Santi
;
Casadesús, Martí
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 515-533
Persistent link: https://www.econbiz.de/10011305710
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