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subject:"Relationship marketing"
~isPartOf:"Manufacturing & service operations management : M & SOM"
~isPartOf:"The accounting review : a publication of the American Accounting Association"
~subject:"Service quality"
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Relationship marketing
Service quality
Quality management
39
Qualitätsmanagement
39
Dienstleistungsqualität
21
Financial audit
11
Wirtschaftsprüfung
11
quality management
10
Lieferkette
7
Supply chain
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Internal control
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Internes Kontrollsystem
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econometric analysis
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audit quality
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supply chain management
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Berichtswesen
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Customer satisfaction
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Internal audit
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Kundenzufriedenheit
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empirical research
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service operations
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Aobdia, Daniel
2
Agrawal, Anupam
1
Allon, Gad
1
Bassamboo, Achal
1
Batt, Robert J.
1
Bauer, Andrew M.
1
Bauer, Tim D.
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1
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1
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1
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1
Gopal, Anandasivam
1
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1
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1
Ha, Albert
1
Hatfield, Richard C.
1
Henderson, Darren
1
Hopp, Wallace J.
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Houston, Richard W.
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Hu, Kejia
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Jensen, Kevan L.
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Lipson, Marc
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Long, Xiaoyang
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1
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Manufacturing & service operations management : M & SOM
The accounting review : a publication of the American Accounting Association
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
101
International journal of productivity and quality management : IJPQM
69
The TQM journal : the international review of organizational improvement
65
International journal of quality & reliability management
58
Quality management journal : QMJ
47
Total quality management & business excellence
46
International journal of quality and service sciences
32
International journal of services and operations management
31
International journal of production research
27
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
20
Benchmarking : an international journal ; BIJ
19
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
15
Cogent business & management
14
International journal of contemporary hospitality management
14
International journal of production economics
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
The service industries journal
14
European research studies
13
International journal of business information systems : IJBIS
13
Industrial marketing management : the international journal for industrial and high-tech firms
12
Service business
12
Benchmarking : an international journal
11
European journal of operational research : EJOR
11
International journal of services, economics and management
11
Journal of business research : JBR
11
Europäische Hochschulschriften / 5
10
International journal of services and standards
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Business process management journal
9
International journal of services and operations management : IJSOM
9
Journal of hospitality marketing & management
9
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ECONIS (ZBW)
21
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1
The economics of audit production : what matters for audit quality? : an empirical analysis of the role of midlevel managers within the audit firm
Aobdia, Daniel
;
Choudhary, Preeti
;
Newberger, Noah
- In:
The accounting review : a publication of the American …
99
(
2024
)
2
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014496050
Saved in:
2
The effect of audit firm internal inspections on auditor effort and financial reporting quality
Aobdia, Daniel
;
Petacchi, Reining C.
- In:
The accounting review : a publication of the American …
98
(
2023
)
5
,
pp. 1-29
Persistent link: https://www.econbiz.de/10014374953
Saved in:
3
Is it better to kill two birds with one stone? : internal control audit quality and qudit costs for integrated versus nonintegrated audits
Gunn, Joshua L.
;
Li, Chan
;
Liao, Lin
;
Zhou, Shan
- In:
The accounting review : a publication of the American …
98
(
2023
)
1
,
pp. 251-283
Persistent link: https://www.econbiz.de/10014234226
Saved in:
4
The effect of staff auditor reputation on audit quality enhancing actions
Blum, Emily S.
;
Hatfield, Richard C.
;
Houston, Richard W.
- In:
The accounting review : a publication of the American …
97
(
2022
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10013161527
Saved in:
5
Construct validity in accruals quality research
Nezlobin, Alexander A.
;
Sloan, Richard G.
;
Zha Giedt, Jenny
- In:
The accounting review : a publication of the American …
97
(
2022
)
5
,
pp. 377-398
Persistent link: https://www.econbiz.de/10013419028
Saved in:
6
Understanding customer retrials in call centers : preferences for service quality and service speed
Hu, Kejia
;
Allon, Gad
;
Bassamboo, Achal
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
2
,
pp. 1002-1020
Persistent link: https://www.econbiz.de/10013258710
Saved in:
7
Service quality using text mining : measurement and consequences
Mejia, Jorge
;
Mankad, Shawn
;
Gopal, Anandasivam
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
6
,
pp. 1354-1372
Persistent link: https://www.econbiz.de/10012695656
Saved in:
8
Can auditors pursue firm-level goals nonconsciously on audits of complex estimates? : an examination of the joint effects of tone at the top and management's specialist
Pyzoha, Jonathan S.
;
Taylor, Mark H.
;
Wu, Yi-Jing
- In:
The accounting review : a publication of the American …
95
(
2020
)
6
,
pp. 367-394
Persistent link: https://www.econbiz.de/10012421562
Saved in:
9
Mean service metrics : biased quality judgment and the customer-server quality gap
Batt, Robert J.
;
Tong, Jordan D.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
5
,
pp. 975-995
Persistent link: https://www.econbiz.de/10012296780
Saved in:
10
The unintended consequences of material weakness reporting on auditors' acceptance of aggressive client reporting
Bauer, Tim D.
;
Bucaro, Anthony C.
;
Estep, Cassandra
- In:
The accounting review : a publication of the American …
95
(
2020
)
4
,
pp. 51-72
Persistent link: https://www.econbiz.de/10012297215
Saved in:
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