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subject:"Service quality"
~isPartOf:"Health care management review : HCM review"
~subject:"Pflegeberufe"
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Service quality
Pflegeberufe
Hospital
236
Krankenhaus
236
Gesundheitsversorgung
76
Health care
76
Dienstleistungsqualität
73
USA
55
United States
55
Gesundheitswesen
53
Health care system
53
Patienten
50
Patients
50
Nursing profession
39
Quality management
25
Qualitätsmanagement
25
Arbeitsgruppe
20
Team
20
Firm performance
19
Hospital financing
19
Krankenhausfinanzierung
19
Unternehmenserfolg
19
hospitals
19
Arbeitszufriedenheit
18
Job satisfaction
18
Corporate culture
17
Customer satisfaction
17
Kundenzufriedenheit
17
Unternehmenskultur
17
Physicians
15
Ärzte
15
Führungskräfte
13
Hospital costs
13
Krankenhauskosten
13
Managers
13
Performance measurement
13
Performance-Messung
13
Arbeitsschutz
12
Führungsstil
12
Leadership style
12
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98
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98
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English
98
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Singer, Sara J.
5
Rathert, Cheryl
4
Richter, Jason P.
4
Vogus, Timothy J.
4
Bazzoli, Gloria J.
3
Begun, James W.
3
Chien, Alyna T.
3
Djukic, Maja
3
Harless, David W.
3
McHugh, Matthew D.
3
Menachemi, Nir
3
Nembhard, Ingrid M.
3
Beauvais, Brad
2
Brewer, Carol S.
2
Brooks, Joanna Veazey
2
Burns, Lawton R.
2
Chukmaitov, Askar S.
2
Gowen, Charles, III.
2
Kazley, Abby Swanson
2
Khatri, Naresh
2
Kim, Forest S.
2
Kovner, Christine T.
2
May, Douglas R.
2
Mazurenko, Olena
2
McAlearney, Ann Scheck
2
McCaughey, Deirdre
2
McFadden, Kathleen L.
2
Norful, Allison Andreno
2
Oppel, Eva-Maria
2
Peters, Antoinette S.
2
Poghosyan, Lusine
2
Rosenthal, Meredith B.
2
Rubenstein, Lisa V.
2
Song, Paula H.
2
Trinh, Hanh Q.
2
Weech-Maldonado, Robert
2
Williams, Eric S.
2
Young, Gary J.
2
Abraham, Jean
1
Adler-Milstein, Julia R.
1
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Health care management review : HCM review
International journal of hospitality management
54
Journal of health organization and management
53
Journal of health economics
43
Working paper / National Bureau of Economic Research, Inc.
41
NBER working paper series
37
Quality management journal : QMJ
35
NBER Working Paper
33
Health care management science
26
Health economics
23
Health marketing quarterly
23
International journal of contemporary hospitality management
21
The TQM journal : the international review of organizational improvement
21
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
The European journal of health economics : HEPAC ; health economics in prevention and care
17
Ruhr economic papers
15
The European journal of health economics
15
The service industries journal
14
Total quality management & business excellence
14
Discussion paper / Centre for Economic Policy Research
12
Discussion paper series / IZA
12
International journal of production research
12
Production and operations management : the flagship research journal of the Production and Operations Management Society
12
CHE research paper
11
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Manufacturing & service operations management : M & SOM
11
The international journal of human resource management
11
Tourism management : research, policies, practice
11
European journal of operational research : EJOR
10
International journal of health care finance and economics
10
Journal of business research : JBR
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Technological forecasting & social change : an international journal
10
Health economics review
9
International journal of production economics
9
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98
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1
Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.
;
Matta, Sasmira
;
Shaller, Dale
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10014455355
Saved in:
2
Workload, nurse turnover, and patient mortality : test of a hospital-level moderated mediation model
Subramony, Mahesh
;
Vogus, Timothy J.
;
Chadwick, Clint
; …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 23-34
Persistent link: https://www.econbiz.de/10014455375
Saved in:
3
Pay practices and safety organizing : evidence from hospital nursing units
Conroy, Samantha A.
;
Vogus, Timothy J.
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 68-73
Persistent link: https://www.econbiz.de/10014455382
Saved in:
4
Physician selection for hospital integration : theoretical considerations and empirical findings
Alinezhad, Farbod
;
Post, Brady
;
Young, Gary J.
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 94-102
Persistent link: https://www.econbiz.de/10014508016
Saved in:
5
Body work and body meanings in patient-centered care : health care professionals and patients with disabilities in Italian hospitals
Brizio, Greta Elisabetta
;
Paolino, Chiara
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 103-115
Persistent link: https://www.econbiz.de/10014508017
Saved in:
6
A reason to renovate : the association between hospital age of plant and value-based purchasing performance
Beauvais, Brad
;
Richter, Jason P.
;
Kim, Forest S.
; …
- In:
Health care management review : HCM review
46
(
2021
)
1
,
pp. 66-74
Persistent link: https://www.econbiz.de/10012520519
Saved in:
7
Provision of chaplaincy services in U.S. hospitals : a strategic conformity perspective
White, Kelsey B.
;
Lee, Shoou-Yih Daniel
;
Jennings, J'Aime C.
- In:
Health care management review : HCM review
48
(
2023
)
4
,
pp. 342-351
Persistent link: https://www.econbiz.de/10014375069
Saved in:
8
Managing safety in perioperative settings : strategies of meso-level nurse leaders
Brooks, Joanna Veazey
;
Nelson-Brantley, Heather
- In:
Health care management review : HCM review
48
(
2023
)
2
,
pp. 175-184
Persistent link: https://www.econbiz.de/10014313697
Saved in:
9
A systematic review of respect between acute care nurses and physicians
Bransby, Derrick P.
;
Mayo, Anna T.
;
Cronin, Matthew A.
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 237-248
Persistent link: https://www.econbiz.de/10014313798
Saved in:
10
Unsafe by design : infusion task reallocation and safety perceptions in U.S. hospitals
Pratt, Benjamin R.
;
Dunford, Benjamin B.
;
Vogus, Timothy J.
- In:
Health care management review : HCM review
48
(
2023
)
1
,
pp. 14-22
Persistent link: https://www.econbiz.de/10013533143
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