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subject:"Service quality"
~isPartOf:"The European journal of health economics"
~isPartOf:"Total quality management & business excellence"
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Service quality
Hospital
60
Krankenhaus
60
Gesundheitsversorgung
40
Health care
40
Dienstleistungsqualität
27
Gesundheitswesen
17
Health care system
17
Gesundheitskosten
12
Health care costs
12
Hospital costs
12
Krankenhauskosten
12
Patienten
11
Patients
11
Hospital financing
10
Krankenhausfinanzierung
10
Quality management
10
Qualitätsmanagement
10
Customer satisfaction
9
Kundenzufriedenheit
9
Großbritannien
6
United Kingdom
6
Deutschland
5
Domestic care
5
Germany
5
Häusliche Pflege
5
Physicians
5
healthcare
5
Ärzte
5
Gesundheitsökonomik
4
Health economics
4
Nursing profession
4
Pflegeberufe
4
hospital service quality
4
service quality
4
Anreiz
3
Business process management
3
China
3
Competition
3
Dauer
3
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18
Free
9
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Article
27
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Article in journal
27
Aufsatz in Zeitschrift
27
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English
27
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Antony, Jiju
4
Cudney, Elizabeth A.
4
Schreyögg, Jonas
2
Acar, Eylem
1
Akdere, Mesut
1
Albuquerque, André Philippi Gonzaga de
1
Altuntas, Serkan
1
Anabila, Peter
1
Anome, Janet
1
Ataman, Gorkem
1
Bastida, Ramon
1
Behdioğlu, Sema
1
Berger, Michael
1
Blankart, Rudolf
1
Bosque-Mercader, Laia
1
Brennan, Atrracta
1
Burhan, Hasan Arda
1
Busse, Reinhard
1
Carvalho, Raíssa Souto Maior Corrêa de
1
Chalkley, Martin
1
Chen, Jinyang
1
Chi, Hui-Ru
1
Chiu, Wen-Hong
1
Czypionka, Thomas
1
Dempsey, Mary
1
Dereli, Türkay
1
Dietermann, Karina
1
Drach, Cordula
1
Edgeman, Rick
1
Ellahham, Samer
1
Elrod, Cassandra C.
1
Emmert, Martin
1
Frömke, Cornelia
1
Galbraith, Brendan
1
Garza-Reyes, Jose Arturo
1
Geissler, Alexander
1
Gil-Doménech, Dolors
1
He, Wen
1
Heppe, Laura
1
Hijden, Eric van der
1
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Published in...
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The European journal of health economics
Total quality management & business excellence
Health care management review : HCM review
74
International journal of hospitality management
54
Journal of health economics
41
Journal of health organization and management
37
Working paper / National Bureau of Economic Research, Inc.
36
Quality management journal : QMJ
34
NBER working paper series
33
NBER Working Paper
30
Health marketing quarterly
23
Health economics
22
International journal of contemporary hospitality management
20
The TQM journal : the international review of organizational improvement
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of productivity and quality management : IJPQM
17
Journal of hospitality marketing & management
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Ruhr economic papers
14
The service industries journal
14
Discussion paper / Centre for Economic Policy Research
12
Discussion paper series / IZA
11
International journal of quality & reliability management
11
International journal of quality and service sciences
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
CHE research paper
10
International journal of health care finance and economics
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Health economics review
9
Journal of business research : JBR
9
Journal of travel and tourism marketing
9
Manufacturing & service operations management : M & SOM
9
Technological forecasting & social change : an international journal
9
European journal of operational research : EJOR
8
International journal of production research
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
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ECONIS (ZBW)
27
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1
Referring physicians' intention to use hospital report cards for hospital referral purposes in the presence or absence of patient-reported outcomes : a randomized trial
Emmert, Martin
;
Schindler, Anja
;
Heppe, Laura
;
Sander, Uwe
- In:
The European journal of health economics
25
(
2024
)
2
,
pp. 293-305
Persistent link: https://www.econbiz.de/10014563705
Saved in:
2
The association between bed occupancy rates and hospital quality in the English National Health Service
Bosque-Mercader, Laia
;
Siciliani, Luigi
- In:
The European journal of health economics
24
(
2023
)
2
,
pp. 209-236
Persistent link: https://www.econbiz.de/10014327969
Saved in:
3
An econometric approach to aggregating multiple cardiovascular outcomes in German hospitals
Meggiolaro, Angela
;
Blankart, Rudolf
;
Stargardt, Tom
; …
- In:
The European journal of health economics
24
(
2023
)
5
,
pp. 785-802
Persistent link: https://www.econbiz.de/10014328097
Saved in:
4
Effects of provider incentives on dental X-raying in NHS Scotland : what happens if patients switch providers?
Kalmus, Olivier
;
Chalkley, Martin
;
Listl, Stefan
- In:
The European journal of health economics
23
(
2022
)
1
,
pp. 59-65
Persistent link: https://www.econbiz.de/10013173168
Saved in:
5
Can competition improve hospital quality of care? : a difference-in-differences approach to evaluate the effect of increasing quality transparency on hospital quality
Strumann, Christoph
;
Geissler, Alexander
;
Busse, Reinhard
; …
- In:
The European journal of health economics
23
(
2022
)
7
,
pp. 1229-1242
Persistent link: https://www.econbiz.de/10013407243
Saved in:
6
The impact of ambulatory care spending, continuity and processes of care on ambulatory care sensitive hospitalizations
Schuettig, Wiebke
;
Sundmacher, Leonie
- In:
The European journal of health economics
23
(
2022
)
8
,
pp. 1329-1340
Persistent link: https://www.econbiz.de/10013407427
Saved in:
7
The impact of nurse staffing levels on nursing-sensitive patient outcomes : a multilevel regression approach
Dietermann, Karina
;
Winter, Vera
;
Schneider, Udo
; …
- In:
The European journal of health economics
22
(
2021
)
5
,
pp. 833-846
Persistent link: https://www.econbiz.de/10012586643
Saved in:
8
Regional medical practice variation in high-cost healthcare services : evidence from diagnostic imaging in Austria
Berger, Michael
;
Czypionka, Thomas
- In:
The European journal of health economics
22
(
2021
)
6
,
pp. 917-929
Persistent link: https://www.econbiz.de/10012586720
Saved in:
9
On the correlation between outcome indicators and the structure and process indicators used to proxy them in public health care reporting
Salampessy, Benjamin H.
;
Portrait, France R. M.
; …
- In:
The European journal of health economics
22
(
2021
)
8
,
pp. 1239-1251
Persistent link: https://www.econbiz.de/10012665568
Saved in:
10
"The reputation premium" : does hospital ranking improvement lead to a higher healthcare spending?
Chen, Jinyang
;
Wang, Chaoqun
- In:
The European journal of health economics
24
(
2023
)
5
,
pp. 817-830
Persistent link: https://www.econbiz.de/10014328100
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