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subject:"Service quality"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~isPartOf:"Total quality management & business excellence"
~person:"Carter, John C."
~subject:"Pflegeberufe"
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Service quality
Pflegeberufe
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Carter, John C.
Antony, Jiju
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence
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Using HCAHPS data to improve hospital care quality
Carter, John C.
;
Silverman, Fred N.
- In:
The TQM journal : the international review of …
28
(
2016
)
6
,
pp. 974-990
Persistent link: https://www.econbiz.de/10011616733
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