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subject:"Service quality"
~person:"Aarikka-Stenroos, Leena"
~subject:"Beziehungsmarketing"
~subject:"Value co-creation"
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Service quality
Beziehungsmarketing
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2
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Service-Dominant Logic
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Betriebliche Wertschöpfung
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Aarikka-Stenroos, Leena
Vargo, Stephen L.
12
Lusch, Robert F.
7
Edvardsson, Bo
5
Hollebeek, Linda D.
5
Akaka, Melissa Archpru
4
Baglieri, Enzo
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Brodie, Roderick J.
3
Busser, James A.
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Corsaro, Daniela
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Dahl, Andrew J.
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Drengner, Jan
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Grönroos, Christian
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Horbel, Chris
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Hughes, Tim
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Jaakkola, Elina
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Ng, Irene
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Peltier, James
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Shamim, Amjad
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Shulga, Lenna V.
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Tronvoll, Bård
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Albinsson, Pia A.
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Alexander Joseph Ibnu Wibowo
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Alves, Helena
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Andreini, Daniela
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Andreu, Luisa
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Bai, Billy
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Balaji, M. S.
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Barrutia, José M.
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Behnam, Mohsen
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Blaschke, Michael
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Brown, Stephen
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Cassia, Fabio
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Cervera, Amparo
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Chan, Eric S. W.
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Chandler, Jennifer D.
2
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service management
1
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ECONIS (ZBW)
2
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Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
2
Value co-creation in knowledge intensive business services : a dyadic perspective on the joint problem solving process
Aarikka-Stenroos, Leena
;
Jaakkola, Elina
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 15-26
Persistent link: https://www.econbiz.de/10009513229
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