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subject:"Success factor"
~person:"Ratajczak, Oliver"
~type_genre:"Collection of articles of several authors"
~type_genre:"Handbook"
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Erfolgreiches Beschwerdemanagement : Wege zu Prozessverbesserungen und Kundenzufriedenheit
Ratajczak, Oliver
(
ed.
)
-
2010
-
1. Auflage
Persistent link: https://www.econbiz.de/10014012045
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