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subject:"USA"
~accessRights:"restricted"
~person:"Calvo-Porral, Cristina"
~subject:"Complaint management"
~subject:"Emotion"
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Complaint management
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Calvo-Porral, Cristina
Grégoire, Yany
8
Mattila, Anna S.
8
Jang, Soocheong
6
Sparks, Beverley
6
Baker, Melissa A.
5
Cai, Ruiying
5
Guchait, Priyanko
5
Han, Heesup
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Harun, Ahasan
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Miao, Li
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Prybutok, Victor R.
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Sreejesh, S.
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Weber, Karin
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Chi, Nai-Wen
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Cobanoglu, Cihan
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Gursoy, Dogan
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Hsu, Cathy H. C.
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Lu, Lu
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Madera, Juan M.
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McFadden, Kathleen L.
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Prayag, Girish
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Prybutok, Gayle
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Shin, Hyunju
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Van Vaerenbergh, Yves
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Alrawadieh, Zaid
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Bacile, Todd J.
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Balaji, M. S.
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Barnes, Donald C.
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Beatty, Sharon E.
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Bilgihan, Anil
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Bujisic, Milos
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Béal, Mathieu
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Casidy, Riza
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Cervera-Taulet, Amparo
3
Chatterjee, Swagato
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Chen, Pei-Chi
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Collier, Joel E.
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European research on management and business economics
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International journal of market research
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Journal of international food & agribusiness marketing
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ECONIS (ZBW)
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How consumer involvement influences consumption-elicited emotions and satisfaction
Calvo-Porral, Cristina
;
Ruiz Vega, Agustín V.
;
Lévy …
- In:
International journal of market research
63
(
2021
)
2
,
pp. 251-267
Persistent link: https://www.econbiz.de/10012492771
Saved in:
2
The influence of consumer involvement in wine consumption-elicited emotions
Calvo-Porral, Cristina
;
Ruiz Vega, Agustín V.
;
Lévy …
- In:
Journal of international food & agribusiness marketing
31
(
2019
)
2
,
pp. 128-149
Persistent link: https://www.econbiz.de/10012180989
Saved in:
3
Does product involvement influence how emotions drive satisfaction? : an approach through the theory of hedonic asymmetry
Calvo-Porral, Cristina
;
Ruiz Vega, Agustín V.
;
Lévy …
- In:
European research on management and business economics
24
(
2018
)
3
,
pp. 130-136
Persistent link: https://www.econbiz.de/10012051693
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