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subject:"USA"
~institution:"National Institute of Economic and Social Research"
~subject:"Complaint management"
~subject:"Customer satisfaction"
~type_genre:"Arbeitspapier"
~type_genre:"Collection of articles written by one author"
~type_genre:"Forschungsbericht"
~type_genre:"Non-commercial literature"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Productivity, technology and skills in banking : commercial lending in Britain, the United States and Germany
Mason, Geoff
(
contributor
);
Keltner, Brent
(
contributor
); …
-
1999
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001560073
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