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subject:"USA"
~isPartOf:"Inquiry : a journal of health care organization, provision and financing"
~isPartOf:"Journal of health organization and management"
~subject:"Health care system"
~subject:"Product quality"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Health care system
Product quality
Dienstleistungsqualität
71
Service quality
71
Gesundheitsversorgung
44
Health care
44
Hospital
42
Krankenhaus
42
Gesundheitswesen
29
Patients
21
Patienten
20
Quality management
18
Qualitätsmanagement
18
United States
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Organisatorischer Wandel
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Organizational change
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4
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43
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Burgess, James Francis
2
Palumbo, Rocco
2
Abdallah, Ayman Bahjat
1
Addi, Barnabas
1
Adinolfi, Paola
1
Ali, Naser
1
Alkhaldi, Rasha Zuhair
1
Allen, Davina
1
Anderson, Gerard F.
1
Annarumma, Carmela
1
Arruda Ignacio, Paulo Sergio de
1
Athanasiou, Thanos
1
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1
Barchielli, Chiara
1
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1
Bellé, Nicola
1
Bennett, David
1
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1
Boaz, Annette
1
Bosko, Tawnya
1
Brauelt, Isabelle
1
Bundorf, M. Kate
1
Buttigieg, Sandra C.
1
Carey, Kathleen
1
Choudhry, Kavita
1
Ciasullo, Maria Vincenza
1
Clark, John
1
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De Rosis, Sabina
1
Decker, Sandra Lynn
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1
Dzandu, Michael D.
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1
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Inquiry : a journal of health care organization, provision and financing
Journal of health organization and management
Working paper / National Bureau of Economic Research, Inc.
117
International journal of hospitality management
54
Health care management review : HCM review
50
Quality management journal : QMJ
41
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
NBER working paper series
37
The TQM journal : the international review of organizational improvement
35
International journal of productivity and quality management : IJPQM
31
Journal of business research : JBR
29
NBER Working Paper
29
Journal of health economics
28
Total quality management & business excellence
27
International journal of production research
25
Journal of retailing and consumer services
25
The journal of services marketing
23
The service industries journal
23
International journal of quality & reliability management
22
Health marketing quarterly
18
Services marketing quarterly
18
Auditing : a journal of practice & theory
17
European journal of operational research : EJOR
17
International journal of quality and service sciences
17
International journal of contemporary hospitality management
16
Journal of service management
16
Management science : journal of the Institute for Operations Research and the Management Sciences
16
Discussion paper / Centre for Economic Policy Research
15
Economics of education review
15
International journal of health care finance and economics
14
International journal of industrial organization
14
International journal of production economics
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
Service business
14
Health economics
13
International journal of services and operations management
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Journal of hospitality marketing & management
13
Journal of human resources : JHR
13
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ECONIS (ZBW)
43
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1
The relationship between healthcare service provision models and patient experience
De Rosis, Sabina
;
Barchielli, Chiara
;
Vainieri, Milena
; …
- In:
Journal of health organization and management
36
(
2022
)
9
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014302936
Saved in:
2
The patient as a prosumer of healthcare : insights from a bibliometric-interpretive review
Ciasullo, Maria Vincenza
;
Lim, Weng Marc
;
Manesh, …
- In:
Journal of health organization and management
36
(
2022
)
9
,
pp. 133-157
Persistent link: https://www.econbiz.de/10014302956
Saved in:
3
A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser
;
Dzandu, Michael D.
- In:
Journal of health organization and management
37
(
2023
)
2
,
pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
Saved in:
4
Assessing organizational culture in public mental healthcare service organizations
Prodromou, Maria
;
Papageorgiou, George
- In:
Journal of health organization and management
36
(
2022
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10013367291
Saved in:
5
The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair
;
Abdallah, Ayman Bahjat
- In:
Journal of health organization and management
36
(
2022
)
3
,
pp. 368-387
Persistent link: https://www.econbiz.de/10013367359
Saved in:
6
Towards quality primary health care : the dilemma of Community-Based Health Planning and Services (CHPS) in health service provision in Ghana
Addi, Barnabas
;
Doe, Benjamin
;
Oduro-Ofori, Eric
- In:
Journal of health organization and management
36
(
2022
)
4
,
pp. 482-502
Persistent link: https://www.econbiz.de/10013367375
Saved in:
7
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
Saved in:
8
Lean healthcare applied systematically in a medium-sized medical clinic hospitalization
Martins Drei, Samuel
;
Arruda Ignacio, Paulo Sergio de
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 666-689
Persistent link: https://www.econbiz.de/10013367400
Saved in:
9
A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework
Pérez Rave, Jorge Iván
;
Sánchez Figueroa, Génesis …
- In:
Journal of health organization and management
36
(
2022
)
6
,
pp. 816-838
Persistent link: https://www.econbiz.de/10013367559
Saved in:
10
A value-based taxonomy of improvement approaches in healthcare
Colldén, Christian
;
Gremyr, Ida
;
Hellström, Andreas
; …
- In:
Journal of health organization and management
31
(
2017
)
4
,
pp. 445-458
Persistent link: https://www.econbiz.de/10011748343
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