//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~isPartOf:"Journal of hospitality and tourism insights"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~person:"Chih, Wen-hai"
~subject:"Holiday behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
USA
Holiday behaviour
Customer satisfaction
2
Kundenzufriedenheit
2
B-to-B-Marketing
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Business-to-business marketing
1
Complaint management
1
Consumer behaviour
1
Dienstleistungssektor
1
E-commerce
1
Electronic Commerce
1
Konsumentenverhalten
1
Lieferantenmanagement
1
Online retailing
1
Online-Handel
1
Relationship marketing
1
Service industry
1
Structural equation model
1
Strukturgleichungsmodell
1
Supplier relationship management
1
Switching behaviour
1
Taiwan
1
United States
1
Website
1
Wechselverhalten
1
customer loyalty
1
relationship quality
1
website characteristics
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Chih, Wen-hai
Kumar, Navin
2
Panda, Rajeev Kumar
2
Adhikari, Kishalay
1
Akel, Gökhan
1
Akhavan, Afarin
1
Akova, Orhan
1
Alathur, Sreejith
1
Alrawadieh, Zaid
1
Alrawadieh, Ziad
1
Alsalameen, Motasem
1
Anning-Dorson, Thomas
1
Bafrouei, Seyed Aliasghar Tabatabaei
1
Baker, Julie
1
Canter, Deborah D.
1
Carlson, Jamie
1
Cheng, I-shin
1
Choi, Hwansuk Chris
1
Cifci, Ibrahim
1
Dedeoğlu, Bekir Bora
1
Deng, Zhiyong
1
Fu, Xiaoxiao
1
Genc, Volkan
1
Gilmore, Audrey
1
Gregory, Amy
1
Gulertekin Genc, Seray
1
Gulzar, Rafia
1
Holzmüller, Hartmut H.
1
Hsu, Li-chun
1
Hsu, Maxwell
1
Huang, Shuyue
1
Huang, Yinghua
1
Hue Kim Thi Nguyen
1
Ittamalla, Rajesh
1
Iwaarden, Marc van
1
Kahraman, Onur Cuneyt
1
Kesici, Büşra
1
Kim, Jung-hwan
1
Kim, Wansoo
1
Kladou, Stella
1
more ...
less ...
Published in...
All
Journal of hospitality and tourism insights
Journal of marketing management : MM
The service industries journal
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->