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subject:"USA"
~isPartOf:"Journal of operations management"
~person:"McFadden, Kathleen L."
~subject:"Lean Management"
~subject:"Service quality"
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Journal of operations management
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Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
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