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subject:"USA"
~isPartOf:"Quality management journal : QMJ"
~subject:"Customer satisfaction"
~subject:"Product quality"
~type_genre:"Fallstudie"
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Quality management journal : QMJ
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
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Tourism management : research, policies, practice
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International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
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International journal of internet and enterprise management : IJIEM
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International journal of management & enterprise development : IJMED
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International journal of quality & reliability management
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International journal of quality and service sciences
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International public management journal
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Journal of research in marketing and entrepreneurship : JRME
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Journal of retailing and consumer services
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Multi-channel marketing, branding and retail design : new challenges and opportunities
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Online banking security measures and data protection
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Organization : the critical journal of organization, theory and society
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Services marketing cases in emerging markets : an asian perspective
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The role of quality measures in pre- and post-decision analysis of an organizational change
Gray, Edward H.
;
Gray, Irwin
;
Yodice, Paul C.
;
Rezai, …
- In:
Quality management journal : QMJ
18
(
2011
)
4
,
pp. 9-24
Persistent link: https://www.econbiz.de/10009381990
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