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subject:"USA"
~person:"Anderson, Verl"
~person:"Assimakopoulos, Costas"
~person:"Chaney, Paul K."
~subject:"Complaint management"
~subject:"Customer satisfaction"
~type_genre:"Fallstudie"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Complaint management
Customer satisfaction
Dienstleistungsqualität
3
Service quality
3
United States
2
1994-2002
1
Arthur Andersen & Co. <Chicago, Ill.>
1
Corporate reputation
1
Documentation
1
Dokumentation
1
Financial analysis
1
Financial audit
1
Finanzanalyse
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Firmenimage
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Internet-Auktion
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Kundenzufriedenheit
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Online auction
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Personality psychology
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Persönlichkeitspsychologie
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Visa policy
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eBay Inc.
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Anderson, Verl
Assimakopoulos, Costas
Chaney, Paul K.
Smith-Ditizio, Amber A.
2
Adapa, Sujana
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Ahearne, Michael
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Altinay, Levent
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Auh, Seigyoung
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1
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Bhaskar, N. Udaya
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Bovaird, Tony
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Georgiadis, Christos K.
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Gray, Edward H.
1
Gray, Irwin
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Gummesson, Evert
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Auditing : a journal of practice & theory
1
Competitive advantage : strategies, management and performance
1
Information systems and e-business management : ISeB
1
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ECONIS (ZBW)
3
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1
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
2
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
Saved in:
3
Investigating customer satisfaction dimensions with service quality of online auctions : an empirical investigation of e-Bay
Papaioannou, Eugenia
;
Assimakopoulos, Costas
; …
- In:
Information systems and e-business management : ISeB
11
(
2013
)
2
,
pp. 313-330
Persistent link: https://www.econbiz.de/10009742906
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