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subject:"USA"
~subject:"Competitive advantage"
~subject:"Kundenservice"
~type_genre:"Ratgeber"
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Service ist sexy! : so machen Sie die Leistungen Ihres Unternehmens noch attraktiver
Beck, Johann
;
Beck, Norbert
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2012
-
2., erw. Aufl.
Persistent link: https://www.econbiz.de/10009427247
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America's service meltdown : restoring service excellence in the age of the customer
Pupo, Raul
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2010
Persistent link: https://www.econbiz.de/10003942364
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Brilliant customer service
Stevens, Debra
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2010
Persistent link: https://www.econbiz.de/10008737525
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4
Unleashing excellence : the complete guide to ultimate customer service
Snow, Dennis
;
Yanovitch, Teri
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2010
-
2nd ed., updated and expanded
Persistent link: https://www.econbiz.de/10009234939
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