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subject:"USA"
~subject:"Financial audit"
~subject:"Hotellerie"
~subject:"Kundenservice"
~subject:"Product quality"
~type_genre:"Sammlung"
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Search: subject_exact:"Qualität von Dienstleistungen"
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1
Customer reactions to frontline employee emotion authenticity : an empirical investigation of boundary conditions
Lechner, Andreas
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2019
Persistent link: https://www.econbiz.de/10012024687
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2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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3
Three essays on the role of non-audit services for audit pricing and audit quality : [kumulative Promotion]
Schönberger, Martin Wolfgang
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2018
Persistent link: https://www.econbiz.de/10012012828
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4
Leader-follower compatibility : how (dis-)similarities in values, social cynicism and leadership qualities relate to employee outcomes
Byza, Olivia Alexandra Uta
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2018
Persistent link: https://www.econbiz.de/10011933001
Saved in:
5
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
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6
Success and failure of servitization
Lexutt, Eva
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2019
Persistent link: https://www.econbiz.de/10012139907
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7
Essays on financial intermediation in corporate takeovers
Fleig, Marcus
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2019
Persistent link: https://www.econbiz.de/10012033554
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8
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
9
Essays on enforcement of accounting standards, audit quality, and lobbying
Worret, Daniel
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2014
Persistent link: https://www.econbiz.de/10010519331
Saved in:
10
Essays in health care economics
Ody, Christopher
-
2012
Persistent link: https://www.econbiz.de/10011819113
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