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subject:"United States"
subject:"Welt"
~accessRights:"restricted"
~isPartOf:"International journal of services and operations management"
~person:"Jacob, Jayanth"
~subject:"Konsumentenverhalten"
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United States
Welt
Konsumentenverhalten
Bagozzi's self-regulation
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Beziehungsmarketing
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Confidence
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Consumer behaviour
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Customer satisfaction
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Datenschutz
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Dienstleistungsqualität
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Indien
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Online retailing
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PLS-SEM
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Relationship marketing
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Selbstbedienung
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Self-service
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Service quality
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Vertrauen
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e-commerce
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familiarity
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formative construct
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loyalty
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overall service quality
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satisfaction
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International journal of services and operations management
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
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