//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type:"article"
~isPartOf:"International journal of services and operations management"
~subject:"Service quality"
~subject:"Simulation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Process-based management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Service quality
Simulation
Business process management
40
Prozessmanagement
40
Lean Production
10
Lean production
10
Quality management
7
Qualitätsmanagement
7
value stream mapping
7
Gesundheitsversorgung
6
Health care
6
Organisatorischer Wandel
6
Organizational change
6
operations management
6
Dienstleistungsqualität
5
Gesundheitswesen
5
Health care system
5
Hospital
5
India
5
Indien
5
Krankenhaus
5
Lean Management
5
Lean management
5
VSM
5
lean manufacturing
5
Firm performance
4
Production management
4
Produktionswirtschaft
4
Scheduling problem
4
Scheduling-Verfahren
4
Theorie
4
Theory
4
Unternehmenserfolg
4
Value analysis
4
Wertanalyse
4
simulation
4
Betriebliche Wertschöpfung
3
Dienstleistungsmanagement
3
Dienstleistungssektor
3
Industrie
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Case study
1
Fallstudie
1
Language
All
English
12
Author
All
Karppinen, Henri
3
Huiskonen, Janne
2
Seppänen, Kaisa
2
Antonelli, Dario
1
Bisogno, Stefania
1
Bruno, Giuliana
1
Calabrese, Armando
1
Clarkson, P. John
1
Eckert, Claudia
1
Fernando, Yudi
1
Kerley, Warren
1
Khan, Sami A.
1
Koivuniemi, Jouni
1
Levialdi Ghiron, Nathan
1
Mascle, Christian
1
Moslehi, Ghasem
1
Reisi-Nafchi, Mohammad
1
Renna, Paolo
1
Rintala, Annastiina
1
Rostamzadeh, Reza
1
Sabaghi, Mahdi
1
Sah, Bhawesh
1
Salam, Mohammad Asif
1
Sonia
1
Surya Dharamdass
1
Taurino, Teresa
1
Titiyal, Rohit
1
Wynn, David C.
1
more ...
less ...
Published in...
All
International journal of services and operations management
International journal of production research
47
Business process management journal
15
Health care management science
12
International journal of production economics
9
Health care management science : a new journal serving the international health care management community
8
Journal of industrial engineering and management : JIEM
8
International journal of business process integration and management : IJBPIM
7
European journal of operational research : EJOR
6
Production and operations management : an international journal of the Production and Operations Management Society
6
IEEE transactions on engineering management : EM
5
International journal of productivity and quality management : IJPQM
5
International journal of six sigma and competitive advantage : IJSSCA
5
Total quality management & business excellence
5
European research studies
4
Quality management journal : QMJ
4
Benchmarking : an international journal ; BIJ
3
Decision policies for production networks
3
International journal of logistics systems and management
3
International journal of process management and benchmarking : IJPMB
3
International journal of quality & reliability management
3
Journal of operations management
3
Journal of the Operational Research Society
3
Omega : the international journal of management science
3
Operations management research : OMR ; advancing practice through theory
3
Production and operations management : the flagship research journal of the Production and Operations Management Society
3
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
3
Cogent business & management
2
Computational and mathematical organization theory
2
Decision analytics journal
2
Enterprise and organizational modeling and simulation : 6th international workshop, EOMAS 2010, held at CAiSE 2010, Hammamet, Tunisia, June 7 - 8, 2010 ; revised selected papers
2
Enterprise and organizational modeling and simulation : 7th international workshop, EOMAS 2011, held at CAiSE 2011, London, UK, June 20-21, 2011, selected papers
2
European journal of industrial engineering : EJIE
2
Information systems and e-business management : ISeB
2
Information technology and management
2
Interfaces : the INFORMS journal on the practice of operations research
2
International journal of accounting information systems
2
International journal of business information systems : IJBIS
2
International journal of collaborative enterprise : IJCEnt
2
International journal of logistics : research and applications
2
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Analysis of patient flows in elective surgery : modelling and optimisation of the hospitalisation process
Antonelli, Dario
;
Bruno, Giuliana
;
Taurino, Teresa
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 513-529
Persistent link: https://www.econbiz.de/10012008576
Saved in:
2
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
3
Theory of constraints applied to scheduled and unscheduled patient flows : does it improve process performance?
Bisogno, Stefania
;
Calabrese, Armando
;
Levialdi Ghiron, …
- In:
International journal of services and operations management
26
(
2017
)
3
,
pp. 365-385
Persistent link: https://www.econbiz.de/10011757877
Saved in:
4
A goal programming and simulation based study for overall process improvement in an Indian hospital
Sah, Bhawesh
;
Titiyal, Rohit
;
Sonia
- In:
International journal of services and operations management
27
(
2017
)
4
,
pp. 439-456
Persistent link: https://www.econbiz.de/10011818619
Saved in:
5
Operations management in improving elderly home care
Rintala, Annastiina
;
Karppinen, Henri
;
Koivuniemi, Jouni
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 331-362
Persistent link: https://www.econbiz.de/10011635942
Saved in:
6
Value creation through lean management : a case study of healthcare service operations
Salam, Mohammad Asif
;
Khan, Sami A.
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 275-293
Persistent link: https://www.econbiz.de/10011636447
Saved in:
7
Kanban value stream mapping analysis in lean manufacturing philosophy via simulation : a plastic fabrication (case study)
Sabaghi, Mahdi
;
Rostamzadeh, Reza
;
Mascle, Christian
- In:
International journal of services and operations management
20
(
2015
)
1
,
pp. 118-138
Persistent link: https://www.econbiz.de/10011402361
Saved in:
8
A fuzzy control system to adjust the number of cards in a CONWIP-based manufacturing system
Renna, Paolo
- In:
International journal of services and operations management
20
(
2015
)
2
,
pp. 188-206
Persistent link: https://www.econbiz.de/10011402412
Saved in:
9
Integrating two-agent scheduling and order acceptance problems to maximise total revenue by bounding each agent penalty function
Reisi-Nafchi, Mohammad
;
Moslehi, Ghasem
- In:
International journal of services and operations management
20
(
2015
)
3
,
pp. 358-384
Persistent link: https://www.econbiz.de/10011403183
Saved in:
10
Identifying product and process configuration requirements in a decentralised service delivery system
Karppinen, Henri
;
Seppänen, Kaisa
;
Huiskonen, Janne
- In:
International journal of services and operations management
17
(
2014
)
3
,
pp. 294-310
Persistent link: https://www.econbiz.de/10010389438
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->