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type:"article"
~person:"Birch, Nancy J."
~person:"Gerpott, Torsten J."
~person:"Luo, Xueming"
~person:"Suri, Tavneet"
~subject:"Dienstleistungsqualität"
~subject:"Mobile phone"
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Dienstleistungsqualität
Mobile phone
Mobiltelefon
18
Mobile communications
11
Mobilkommunikation
11
Consumer behaviour
7
Konsumentenverhalten
7
Mobile Business
6
Mobile business
6
Electronic money
4
Elektronisches Geld
4
Kenia
4
Kenya
4
Service quality
4
Beziehungsmarketing
3
Deutschland
3
Electronic Banking
3
Electronic banking
3
Germany
3
Mobile Marketing
3
Mobile marketing
3
Norway
3
Norwegen
3
Relationship marketing
3
Advertising effects
2
Age groups
2
Customer satisfaction
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Feldforschung
2
Field research
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Financial technology
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Finanztechnologie
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Internet
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Internet marketing
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Kundenzufriedenheit
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Online-Marketing
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Telecommunications industry
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Telekommunikationssektor
2
Werbewirkung
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mobile phone service
2
1998-2010
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17
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17
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English
18
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Birch, Nancy J.
Gerpott, Torsten J.
Luo, Xueming
Suri, Tavneet
Asongu, Simplice
12
Grzybowski, Lukasz
11
Giachetti, Claudio
9
Valletti, Tommaso M.
8
Aker, Jenny C.
7
Kretschmer, Tobias
7
Islam, Towhidul
6
Meade, Nigel
6
Wang, Dan
6
Clarke, William A.
5
Drennan, Judy
5
Fang, Zheng
5
Ghose, Anindya
5
Haenssgen, Marco J.
5
James, Jeffrey
5
Law, Chun Hung Roberts
5
Loeb, Peter D.
5
Nwachukwu, Jacinta C.
5
Park, Sangwon
5
Pereira, Pedro
5
Ameen, Nisreen
4
Björkegren, Daniel
4
Culver, Jeffrey N.
4
Dwivedi, Yogesh Kumar
4
Garcia-Swartz, Daniel D.
4
Genakos, Christos
4
Gruber, Harald
4
Han, Sang Pil
4
Hörnig, Steffen
4
Hübler, Michael
4
Ida, Takanori
4
Johnson, Lester W.
4
Kim, Jong Seok
4
Prodanova, Jana
4
Tesfom, Goitom
4
Andrews, Michelle
3
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
2
50 years of central banking in Kenya : regional and global perspectives
1
Annual review of economics
1
Economic quarterly
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of electronic finance : IJEF
1
International journal of technology marketing : IJTMkt
1
Journal of development economics
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
MIT sloan management review
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Services marketing quarterly
1
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
1
The American economic review
1
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ECONIS (ZBW)
18
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1
Fintech and household resilience to shocks : evidence from digital loans in Kenya
Suri, Tavneet
;
Bharadwaj, Prashant
;
Jack, William
- In:
Journal of development economics
153
(
2021
),
pp. 1-20
Persistent link: https://www.econbiz.de/10013274379
Saved in:
2
Mobile money
Suri, Tavneet
- In:
50 years of central banking in Kenya : regional and …
,
(pp. 146-174)
.
2021
Persistent link: https://www.econbiz.de/10012806430
Saved in:
3
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
4
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
5
Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of promotion management : JPM
24
(
2018
)
4
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011979182
Saved in:
6
Mobile money
Suri, Tavneet
- In:
Annual review of economics
9
(
2017
),
pp. 497-520
Persistent link: https://www.econbiz.de/10011911415
Saved in:
7
Competitive price targeting with smartphone coupons
Dubé, Jean-Pierre
;
Fang, Zheng
;
Fong, Nathan M.
;
Luo, …
- In:
Marketing science : the marketing journal of the …
36
(
2017
)
6
,
pp. 944-975
Persistent link: https://www.econbiz.de/10011791432
Saved in:
8
The impact of mobile Internet on mobile voice usage : a two-level analysis of mobile communications customers in a GCC country
Gerpott, Torsten J.
;
May, Sebastian
;
Nas, Gokhan
- In:
Information & management : the internat. journal of …
54
(
2017
)
7
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011743413
Saved in:
9
Mobile ad effectiveness : hyper-contextual targeting with crowdedness
Andrews, Michelle
;
Luo, Xueming
;
Fang, Zheng
;
Ghose, Anindya
- In:
Marketing science : the marketing journal of the …
35
(
2016
)
2
,
pp. 218-233
Persistent link: https://www.econbiz.de/10011459503
Saved in:
10
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
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