//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type:"article"
~person:"Birch, Nancy J."
~person:"Gerpott, Torsten J."
~subject:"Dienstleistungsqualität"
~subject:"Mobile phone"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Mobile phone"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Mobile phone
Mobiltelefon
8
Consumer behaviour
7
Konsumentenverhalten
7
Mobile communications
6
Mobilkommunikation
6
Deutschland
3
Germany
3
Mobile Business
3
Mobile business
3
Norway
3
Norwegen
3
Service quality
3
Age groups
2
Beziehungsmarketing
2
Internet
2
Relationship marketing
2
Telecommunications industry
2
Telekommunikationssektor
2
mobile phone service
2
Arabische Golf-Staaten
1
Consumer Behaviors
1
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Digitale Dienste
1
Einzelhandel
1
Electronic money
1
Elektronisches Geld
1
GCC countries
1
Gulf countries
1
Innovation adoption
1
Innovationsakzeptanz
1
Kundenzufriedenheit
1
Mobile Communications
1
Mobile Internet Usage
1
Mobile Internet use
1
Mobile data
1
Mobile phone provider's shift
1
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Language
All
English
8
Author
All
Birch, Nancy J.
Gerpott, Torsten J.
Asongu, Simplice
12
Grzybowski, Lukasz
11
Giachetti, Claudio
9
Valletti, Tommaso M.
8
Aker, Jenny C.
7
Kretschmer, Tobias
7
Islam, Towhidul
6
Meade, Nigel
6
Wang, Dan
6
Clarke, William A.
5
Drennan, Judy
5
Fang, Zheng
5
Ghose, Anindya
5
Haenssgen, Marco J.
5
James, Jeffrey
5
Law, Chun Hung Roberts
5
Loeb, Peter D.
5
Luo, Xueming
5
Nwachukwu, Jacinta C.
5
Park, Sangwon
5
Pereira, Pedro
5
Suri, Tavneet
5
Ameen, Nisreen
4
Björkegren, Daniel
4
Culver, Jeffrey N.
4
Dwivedi, Yogesh Kumar
4
Garcia-Swartz, Daniel D.
4
Genakos, Christos
4
Gruber, Harald
4
Han, Sang Pil
4
Hörnig, Steffen
4
Hübler, Michael
4
Ida, Takanori
4
Johnson, Lester W.
4
Kim, Jong Seok
4
Prodanova, Jana
4
Tesfom, Goitom
4
Andrews, Michelle
3
more ...
less ...
Published in...
All
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of electronic finance : IJEF
1
International journal of technology marketing : IJTMkt
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
1
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
2
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
3
Do mobile phone service consumers in the US have media preference as their source of information on competing mobile phone service plans?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of promotion management : JPM
24
(
2018
)
4
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011979182
Saved in:
4
The impact of mobile Internet on mobile voice usage : a two-level analysis of mobile communications customers in a GCC country
Gerpott, Torsten J.
;
May, Sebastian
;
Nas, Gokhan
- In:
Information & management : the internat. journal of …
54
(
2017
)
7
,
pp. 958-970
Persistent link: https://www.econbiz.de/10011743413
Saved in:
5
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
6
Who (dis)continues to use SMS in the age of ubiquitous mobile Internet access? : a two-level investigation of residential mobile communications customers in Germany
Gerpott, Torsten J.
- In:
International journal of e-business research : an …
11
(
2015
)
3
,
pp. 31-53
Persistent link: https://www.econbiz.de/10011306285
Saved in:
7
Determinants of customer acceptance of mobile payment systems
Gerpott, Torsten J.
;
Kornmeier, Klaus
- In:
International journal of electronic finance : IJEF
3
(
2009
)
1
,
pp. 1-30
Persistent link: https://www.econbiz.de/10003853472
Saved in:
8
Biased choice of a mobile telephony tariff type : exploring usage boundary perceptions as a cognitive cause in choosing between a use-based or a flatrate plan
Gerpott, Torsten J.
- In:
Telematics and informatics : an interdisciplinary …
26
(
2009
)
2
,
pp. 167-179
Persistent link: https://www.econbiz.de/10003841931
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->